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The NUJ Commission on Multimedia Working: reading the report

Posted by Martin Stabe on 6 December 2007 at 10:21
Tags: NUJ

The long-awaited report of the NUJ commission on multimedia working was published today on the union’s freshly-redesigned website.

This is the final version of the document that caused a bit of a furore back in October when excerpts were published in the union’s in-house magazine alongside a comment piece, provocatively entitled “Web 2.0 is rubbish“, by Commission member Donnecha DeLong. During the ensuing debate among bloggers, Guardian media commentator Roy Greenslade and Telegraph communities editor Shane Richmond both publicly renounced their union membership.

It’s no surprise then, that the final report is peppered with reminders that the union is not anti-technology. And indeed, reading the voluminous and wide-ranging document, and it’s safe to say that DeLong’s views are not entirely representative of the seven-member commission that produced the report. In a glowing final chapter, the commission sings the praises of social networking, RSS, widgets and mobile applications and the need for journalists to keep one step ahead of their employers in understanding the changes and developments in industry.

What is hard to overlook, however, is that the report consists largely of a catalogue of concerns about the way publishers are implementing their digital strategies. Journalists, it says, are being asked to do more, often working longer hours for little extra pay. Often the increased workload comes as employers are shedding newsroom jobs — although the report does acknowledge that at some publications, new jobs have been created for web editors and video journalists.

Most worryingly, the report catalogues how journalists with insufficient time, resources, or editorial workflow procedures are pressured to cut corners in the online production process, including practices that would never have been tolerated in print-only or broadcast-only newsrooms:

  • Journalists on a daily group in eastern England told us: “There are no clear guidelines about what should go up when, whose job it is to put it up, who is checking it legally etc. In some cases reporters are effectively having to act as subs for their own material before posting it to website.”
  • Some titles at a business magazine group in London are operating a haphazard “open outcry” system to get stories checked: “The system is that when a writer has done a story they shout ‘Can someone read this story?’ to check it before it goes up. It depends entirely on there being someone to do it. On one occasion a news feature went up to the website and there was no-one on the newsdesk to write a headline so it was done by a technician and it was libellous … It had to be taken down.
  • Telegraph journalists said: “Editors are forced to think in terms of online picture galleries, Your View feedback, podcasts etc as well as the paper. Therefore … less time to devote to briefing writers and editing copy.”
  • At present many newspapers that insist on National Council for the Training of Journalists (NCTJ) qualifications, for example, are prepared to accept much lower standards of training for such website material as video.

No doubt there will be some skeptical response to the document, as NUJ general secretary Jeremy Dear has written today.

The section likely to arouse controversy in the blogosphere is the one dealing with user-generated content. That section repeats the union’s call for publishers to adopt its proposed code of practice on witness contributors, a document that caused just a bit controversy when it was introduced last year. Another section describes the increased need to interact with readers as a burden on journalists time. This is unlikely to impress those see virtue in news becoming more of a conversation between journalists and a less-passive audience.

Do any of the commission’s finding it all sound familiar? Has it got its recommendations right?

Tags: NUJ

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  1. flat pickin' hack |  6 December 2007 at 10:26am

    Please…somebody…what is a widget???

  2. Martin Stabe |  6 December 2007 at 11:12am

    @flatpackin’:

    The report defines widgets as “smaller satellite versions of sites that appear on other sites”.

    Usually they are snippits of code that web publishers can make available to other web publishers to put on their sites, for example to deliver a personalised selection of news headlines.

    An Associated Press story published back in September gave a nice overview of how some news organisations are using them.

  3. Martin Stabe&hellip |  6 December 2007 at 11:58am

    [IMG Fleet Street 2.0]The NUJ Commission on Multimedia Working: reading the reportThursday, 6 December 2007, 10:21 (1 hour ago) The long-awaited report of the NUJ commission on multimedia working was published today on the union’s freshly-redesigned website. This is the final version of the document that caused a bit of a

  4. One Man & His Blog &hellip |  6 December 2007 at 12:24pm

    some intial thoughtsabout it over on the Press Gazette blog. The NUJ has publishing a story on its new-look website, predictably attacking bosses. I’ve downloaded it, and will be working my way through it later, once I’ve finished some work for our

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  8. Treat journalists with re&hellip |  10 January 2008 at 11:08am

    [...] met by forcing already over-worked trainees to work evenings and weekends for no extra cash. As the NUJ’s Commission on Multimedia Working revealed late last year, such complaints are widespread across the journalism world. Few would now [...]

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