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Journalists’ use of Wikipedia and social networks

Posted by Martin Stabe on 7 January 2008 at 09:01
Tags: Ethics, Facebook, Guardian, Independent, Independent on Sunday, Privacy, Wikipedia, Wikis

In yesterday’s Independent on Sunday, reader’s editor Michael Williams looked askance at journalists’ use of Wikipedia to confirm disputed facts.

After surveying the usual pro- and anti-Wikipedia arguments, Williams concludes by reading the entries about the Independent and Independent on Sunday “a subject I ought to know something about.”

“After the first 10 errors, I stopped counting. You have been warned!”

Meanwhile, Guardian readers’ editor Siobhain Butterworth has looked at how reporters use social networking sites, asking whether Facebook members have a reasonable expectation of privacy.

The issue has arisen again after the paper, along with several others, published pictures drawn from Facebook showing 19-year-old Bilawal Bhutto in fancy dress.

“There’s no call, in these circumstances, for a heavyweight public interest argument to justify publication,” Butterworth concludes.

3 comments

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The ethics of geotagging

Posted by Martin Stabe on 6 December 2007 at 12:50
Tags: Archant, Ethics, Press Complaints Commission, geotagging, thelondonpaper

In a letter published in this week’s Press Gazette magazine, Tim Gopsill, editor of the NUJ’s magazine The Journalist, raises some interesting questions about the practicalities and ethics of geotagging news:

You report Archant bosses as saying that their ground-breaking plan to introduce postcode-targeted “personalised” websites will “require a change of thinking from our reporting staff”. This will involve them procuring the postcodes (or GPS co-ordinates) of parties who feature in their stories (how many people know their GPS co-ordinates?) and then meta-tagging them into the texts uploaded to the sites.

For Archant reporters - and no doubt others if other groups follow the lead - there will be an addition to the familiar “who, what, where …?” components of their stories. To the five Ws and the H there must be added a P.

What happens if a citizen firmly declines to give it, apprehensive about junk mail or even frauds that may be perpetrated using the information? Will it be a matter for discipline for the reporter who fails to procure it? It would not just be a missing element from the story, of course, but a blow to the company’s commercial strategy.

And how long before Archant reporters will be heard calling out: “Anyone here been raped and got an NR postcode?”

Some of these fears are a bit far-fetched. In fact, cooperation from sources will rarely be needed to obtain the necessary data. Even before it is widely implemented by news organisations, new gadgets and software tools are increasingly automating the process of gathering geographical data.

But that merely raises new issues, which are worth thinking about now as more news organisations have started talking about geocoding their stories.

Some photojournalists already collect coordinates every time they release the shutter, because modern GPS-enabled cameras embed geographic data in each image file. Some mobile phones, like the Nokia N95 used in Reuters’ new Mobile Journalism Toolkit, has GPS capabilities. The same phone was used earlier this year in the Geo-Stories experiment by BBC Innovation and the University of Brighton.

For desk-bound reporters reporting from the newsroom, online mapping tools already make it simple to cross-reference known locations with their approximate coordinates.

Both approaches are already widely used by consumers. The photo-sharing site Flickr lists more than 1,000 photographs taken within a stone’s throw of my current location in Underwood Street, London (which my computer knows as 51.529910, -0.091104). Globally, the site has millions of geotagged images.

Where all of this fails, reader input or text-mining software can compensate. The German regional news portal Der Westen relies on its readers to help add geographical metadata to stories (like this one) that reporters have not geotagged. A simple online mapping tool lets readers identify the location of untagged stories. Other users can then vote on the accuracy of the user-submitted location.

Sites like YourStreet, meanwhile, use software that can extract and identify places named in copy.

As Steve Yelvington argued recently, such automated methods will be crucial to widespread adoption of geotagging:

The real barriers to geotagging news are … the practical problems associated with workflow and manpower implications.

So long as content creators (professional or amateur) have to think and act in order to geocode information, it’s not going to happen consistently.

So I think the most valuable contributions are going to be in tools that are transparent to the user.

But this increasingly automated, transparent, and potentially non-consensual, geotagging raises the ethical issues Gopsill alludes to.

As geotagging becomes incorporated into newsgathering, journalists will have a duty to consider its privacy implications and whether it is appropriate to publish the geographical data they have automatically generated.

In effect, geotagging is much like naming the street address of people and places mentioned in a story. If you would be comfortable providing a street address in a story, it is difficult to see how embedding machine-readable geographical coordinates is significantly different.

The Press Complaints Commission has never ruled that addresses are intrinsically private under clause 3 of the Code of Practice, and has taken complaints about newspapers publishing addresses on their merits. The PCC generally considers whether people living at the address are vulnerable to stalkers, or if publication is likely affect their private home life. In a 2003 case involving singer Ms Dynamite, for example, the PCC ruled that the Islington Gazette had acted improperly by providing her full address. Similarly, the PCC decided that the Mirror should not have published details about JK Rowling’s home, even though they were already in the public domain. Similar considerations will probably be used to determine when journalists decide that content should not be geotagged on privacy grounds.

War reporters will obviously want to avoid publishing the precise location of the units they are embedded with by not filing geographical coordinates with photographs.

And journalists will also need to be vigilant about not accidentally revealing geographical information that could compromise the identity of a confidential source.

In February 2006, a Washington Post reporter and photographer interviewed a young hacker about his computer crimes on the understanding that his identity would be protected. But Slashdot users claimed to have identified where the interview had taken place after discovering that photographs published with the story on WashingtonPost.com included automatically-embedded GPS coordinates.

Their sleuthing revealed that the location was a small rural town, where the identity of a young computer expert would probably not have been difficult to guess. The newspaper would not comment, but, even the Slashdot account is untrue, the incident highlights the new considerations that geotagging will impose on journalists.

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How should journalists use social media material?

Posted by Martin Stabe on 20 April 2007 at 09:45
Tags: Ethics, Journalism, MySpace, Privacy, blogging

The Virginia Tech massacre may have made a talking point out of the ethics of journalists’ use material posted on blogs and social networking platforms, but Gary Andrews today highlights another, lower-profile case from the UK regional press where similar issues were raised.

When a student was found dead after a night out in Exeter several months ago, journalists quickly found his MySpace profile, and, in Andrews’ words, “liberally lifted from both his profile and the tributes left by his friends”.

At the time, Cardiff journalism student Chris White pointed out that the Basingstoke Gazette’s coverage had provoked outrage among the dead student’s friends, who felt that the paper had used the MySpace material out of context to portray him as a heavy drinker.

Andrews suggests that journalists must be more careful about how they use such material if they want to avoid alienating the vast user-base of blogs and other social media — which basically means their most engaged readers.

He also suggests should probably treat different bloggers in different ways, depending on how much of a public figure they are within the blogosphere:

While, say Tim Worstall, probably wouldn’t be too upset if a reporter contacted him out of the blue to do a quick piece on a unique bit of economic commentary he’s done on government policy [4], a less high profile blogger isn’t likely to react so favourably.

He is probably right: blogging blurs the line between public, one-to-many broadcast media and private one-to-one or one-to-few communications. The more high-profile the blogger, the more they will think of their blog as a publishing platform. Lower-profile bloggers, like the students in both cases, tend to think of their use of these technologies as a semi-private conversation among their friends, often forgetting that they are actually putting private material into the public domain.

Is this a matter of educating journalists about the changing meaning of ‘public’ and ‘private’ online, or a matter of educating the wider public that everything online is in the public domain and therefore fair game?

9 comments

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Media critics look at online Virginia Tech coverage

Posted by Martin Stabe on 18 April 2007 at 08:49
Tags: ABC, Blogs, CNN, Citizen journalism, Ethics, Journalism, Livejournal, Mobile Phones, NBC, New Media, Photography, blogging, onlinejournalism, usa, video

For a second day, there is much analysis from bloggers and media commentators about the online coverage of the Virginia Tech massacre.

Canadian journalism educator Mark Hamilton says it would be wrong to describe the Virginia Tech story as just another “victory” for the development of citizen journalism. We’re well beyond that stage, he suggests.

“What yesterday showed me was the new mediascape in action, a potent mix of journalists, witnesses and aggregators telling the story better than any of them could alone,” writes Hamilton in an excellent roundup an analysis.

Despite isolated examples of terrible journalism and terrible blogging, Hamilton concludes that both the professionals and the blogosphere’s irregulars did sterling journalism.

One particular item from the new mediascape that has attracted a lot of attention is student Jamal Albaughouti’s mobile phone video of the shootings, which was uploaded to CNN’s citizen journalism portal and has been viewed more than 2 million times. Jeff Jarvis criticises CNN’s apparent exclusivity deal with Albaughouti. Jarvis notes that the video is already available on YouTube.

“The value of an exclusive today lasts about 30 seconds,” Jarvis concludes.

NewAssignment.net’s Steve Fox, meanwhile, argues that the video “had no inherent news value and told no story.”

The London bombing showed us how anyone with a cell phone can capture images. But, that was after a news event had occurred. Our heralded citizen journalist captured sounds of people being killed, injured and maimed yesterday as it occurred.

Is this really the type of behavior to applaud, to train citizen journalists to take part in? More importantly, what’s the news here?

Finally, step back for a second. Play the video. And, imagine you have a son or daughter attending Virginia Tech, you can’t get ahold of them and you turn on CNN to find out some information and instead you come across that video.

Much attention is also focused on journalists’ use of students’ MySpace and Facebook pages to to make contact with and request interviews with victims and witnesses.

National Journal blogger Emily Goodin, for example, spots journalists from ABC and NBC television requesting interviews in this way.

Her commenters are very unimpressed. “maggots. feasting off the misery and horror of the families and friends of the victims,” writes Linda.

Journalist and Livejournal user Adam Tinworth, meanwhile, describes it the practice as “digital doorstopping“, and just a new form of journalism’s “long and dishonourable tradition” of treating victims of tragedies in this way.

Livejournal’s community architecture, Tinworth argues, makes it likely to seem like a semi-private place to its regular users, making outsiders’ overtures seem particularly intrusive.

“Barging into that community and asking for comment feels not unlike barging into a pub and asking somebody for comments,” Tinworth writes.

But in Slate magazine, media critic Jack Shafer praises journalists who have coldly pursued the story among the victims. It would be even worse if they didn’t pursue the story, he argues. In fact, he suggests, “viewers would riot”.

Update:
Dan Gillmor of the Center for Citizen Media has an essay on his blog which will be published today as an op-ed piece in the Washington Examiner. His eloquent conclusion is worth noting:

We used to say that journalists write the first draft of history. Not so, not any longer. The people on the ground at these events write the first draft. This is not a worrisome change, not if we are appropriately skeptical and to find sources we trust. We will need to retool media literacy for the new age, too.

7 comments

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Virgina Tech shooting raises new issues for journalists

Posted by Martin Stabe on 17 April 2007 at 14:06
Tags: Ethics, Facebook, Journalism, MySpace, blogging

The Virginia Tech shootings are rapidly becoming one of those milestone stories that periodically highlights the trends emerging in participatory media — and the new questions reporters need to ask themselves when attempting to use these new materials.

The local paper near the Virginia Tech campus is the Roanoke Times, a US regional well-known for online innovation. It jumped into action right away, posting a blog-style rolling story that noted new information as it came in. Within hours, the site featured audio, video, slideshows and interactive graphics.

Virginia Tech’s student newspaper, the Collegiate Times, has also covered the story admirably. It’s web server inevitably crashed under the sudden influx of worldwide interest, but the student journalists quickly came up with a way to redirect traffic elsewhere.

Video footage shot on mobile phones also became a staple of the coverage. Amateur material became available quickly on Flickr and YouTube. CNN used amateur photos and videos from its I-Reports citizen journalism site in its reporting.

Seeking new information during the shooting and afterward, many students posted their experiences on blogs, as well as social networking sites like MySpace and Facebook.

On his blog, new media journalist Steve Outing wrote:

When traditional media doesn’t serve the needs of the community — in this case, for people involved in the story because they may have friends or family members at the school to learn the fate of those people — then people turn to services that do. In this case, Facebook.

But these sometimes heartbreaking postings also provided leads for professional journalists scrambling to find new information for their reports on the shooting, so journalists from around the world also began posting on these sites urging their authors to contact them.

The reaction from some other commenters on the students’ sites was highly unfavorable to journalists who acted in this way, suggesting that the reporters’ online approaches to the victims was inappropriate. Some even questioned why any reporter from a faraway media needed to report on what was at that point a very local tragedy.

In a valuable post discussing his own approach to one student, the BBC’s Robin Hamman notes that some Livejournal users were less than impressed by journalists’ “clumsy” approaches:

[Y]esterday’s events, and the ensuing media frenzy in the comments of a LiveJournal user and elsewhere, show that where mainstream media does use - and yes, that word was chosen deliberately - content created by bloggers, that the journalists, researchers and reporters do it with sensitivity.

Think when you link. Understand that some content published in public was never intended to be seen by a mass audience.

Another worrying twist to the story came when unverified assumptions posted online began to wrongly identify one Virginia Tech student as a potential suspect. With little reliable information available about the identity of the gunman, web users attention began focusing on the Livejournal page of a 23-year-old Virginia Tech student said to live in the dorm where the shooting started and whose web site showed him posting with a collection of guns.

The student reports receiving death threats as a result of the insinuation that he was the gunman. He eventually posted a statement on his his blog protesting his innocence. ABC News’ blog The Blotter and Wired’s security blog Threat Level both highlighted the case.

Over at his Online Journalism Blog, Paul Bradshaw puts it well. This event highlights trends that will become increasingly common as the generation that grew up with social media ages, and some of the new skills and roles that journalists will have to adopt in covering stories like this one.

18 comments

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182 responses to the Freedom of Information consultation

Posted by Martin Stabe on 13 March 2007 at 20:46
Tags: BBC, Crown Copyright, Ethics, Freedom of Information, Guardian, Investigations, Journalism, Mashups, NUJ, foi, foia

The Government has received 182 responses to its consultation on the Freedom of Information Act fees regime.

We know about five of these so far. One submission is Press Gazette’s petition, signed by more than 1,250 journalists who oppose the Government’s plans. Another is the Guardian’s strongly-worded defence of journalists’ use of FOI. The BBC has also made its opposition plain.

FOI campaigner Heather Brooke’s submission is posted on her blog. It’s a forcefully-worded piece which is notable for introducing two very practical arguments to a debate that is usually dominated by abstract polemics about the public’s “right to know”.

First, Brooke assaults the Government’s frequent claim that Freedom of Information Act introduces a net cost to the public purse and the economy as a whole. Instead, she makes a strong case that FOI — combined with a more liberal system for the re-use of public-sector information — would boost the economy by fostering a stronger private-sector information industry like the one in the United States. More transparency would also save the Treasury money in the long run by making public record-keeping more efficient and exposing waste.

Second, and perhaps more interesting to readers here, she argues that a strong Freedom of Information regime would improve British journalism overall, by encouraging “responsible, informative journalism, leading to an informed and civically engaged electorate”.

First, Freedom of Information means more accurate, factually-based reporting, including analytical computer-assisted investigative journalism:

The polemical style of much British journalism is due in large part to the difficulty obtaining official information. It is noteworthy that the UK lacks any organisation devoted to computer-assisted reporting – a type of investigative journalism that is well developed in the US and Scandinavia where freedom of information laws are much stronger and well-developed. I have worked with several organisations to try and build up this type of analytical journalism in the UK but the difficulties are enormous. …

Regular readers will know that I completely agree with her about this.

Brooke also makes the interesting argument that greater access to legitimate sources of information would reduce the need for journalists to resort to dubious or illegal methods for obtaining data:

If the government wants to encourage legitimate reporting techniques then it needs to provide an efficient and timely mechanism to make this type of reporting cost effective. This mechanism should be the Freedom of Information Act. In the US, the federal FOIA combined with strong state FOI and public records laws means there is no demand for an information black market. Having worked as a journalist in the US for eight years, I never once came across a reporter who had used a private detective to gather information. There was simply no need. All the information needed was available in the public domain.

By contrast in the UK, trying to access information legitimately couldn’t be more time-consuming and difficult. Obstacles are constantly put in one’s way and everything the government does encourages the creation of an information black market economy. Now we are going to jail reporters who access information illegitimately, but a more effective solution to this problem would be to create incentives to use legitimate information gathering tools. The main way of doing this would be to make the FOIA more effective.

The NUJ made similar noises about encouraging investigative journalism through Freedom of Information in a Parliamentary committee on media regulation this week. Its own 10-page response to the consultation has also been submitted.

I look forward to seeing the other 178 submissions. I hope I don’t need to file a request …

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PCC wants to take podcast complaints

Posted by Martin Stabe on 5 November 2006 at 07:37
Tags: Ethics, Journalism, Podcasting, Press Complaints Commission, Society of Editors, Vodcasting, text, video

The Press Complaints Commission wants to accept complaints about podcasts found on newspaper’s web sites, reports Stephen Vass in the Sunday Herald.
The Sunday Herald report also suggests that convergence is proving a bit of a headache for PCC chairman Sir Christopher Meyer — while newpapers’ audio and video content appears to be covered by the PCC code, text on broadcasters’ websites is not.

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Contempt charges for video blogger

Posted by Martin Stabe on 19 September 2006 at 09:51
Tags: Blogs, Contempt of Court, Ethics, Journalism, Sources, Vodcasting

A video blogger in California lost his appeal over contempt charges after he refused to turn over video he shot at a demonstration. Joshua Wolf, 24, had filmed a G8 demonstration in San Francisco which turned violent. Wolf is currently free on bail, but federal prosecutors have filed a motion to have him jailed while the appeals process continues.

Update: Wolf’s bail has been revoked.

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Scandal of the New York gossip page

Posted by Jeffrey Blyth on 10 April 2006 at 11:22
Tags: Ethics, Newspapers, United States

It has all the makings of a Hollywood thriller. Two men meet secretly in a New York loft; a secret camera in the ceiling tapes their meeting as FBI agents stake out the scene from a room upstairs. The protagonists are a California billionaire and a New York tabloid journalist.

That meeting over a glass-topped kitchen table is now rocking the American journalism world, making big headlines and creating turmoil at Rupert Murdoch’s New York Post.

The two men were California industrialist Ron Burkle, who made his fortune from supermarkets and is somewhat notorious for his amorous affairs and freelance gossip writer Jared Paul Stern, a contributor to the Post’s “Page Six”, America’s best-known and probably most widely-read gossip column.

It’s alleged that the journalist was trying to shake down the billionaire with the promise of keeping his name out of the column. His price: $100,000 plus regular monthly payments of $10,000.

(more…)

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‘Fake sheikh’ gag order lifted

Posted by Martin Stabe on 6 April 2006 at 17:41
Tags: Blogs, Ethics, Injunctions, Investigations, Journalism, Media Law, News of the World

At 4pm today, the News of the World’s injunction against publishing pictures of its undercover investigations editor, Mazher Mahmood, was lifted.

MP George Galloway promises to publish the photograph on his web site, and many others have, as well. The Guardian has published the pictures, distributed by Galloway on Tuesday, it on its web site.

But even before the injunction was lifted, the image was widely available online. A number of bloggers received the Screws’ writ, but some chose to ignore or satirise it in one way or another. Tim Ireland created a video game, Sheikh Invaders, using with the image. Some bloggers published the image in other jurisdictions.

One bloggers who openly violated the injunction, Guido Fawkes, today reflected:

Guido wonders can gagging injunctions work in a world with millions of citizen publishers? Secrets are difficult to keep when one person can broadcast to the world. Interesting.

Another blogger, one of a number who pledged to violate the injunction even if the Screws had pursued its planned appeal to extend the gag, is less than impressed with us in the MSM:

I was riled enough when our supine press wouldn’t publish the Danish cartons … as I felt it was a sad reflection on the belief systems adopted throughout journalism: exceptions to the rule as ever but we have a dead-tree media that relies on famous people for nothing stories, photo’s and tittle-tattle gossip to sell their publications.

The NOTW has successfully requested an injunction forbidding the publication of photographs of a man who makes money from dressing up and elicting information under false pretences. That ‘newspaper’ and its sister titles should be boycotted for being so spineless. They are continuing to pursue Guido and Galloway.

Another blogger was outraged into posting several Mahmood pictures when he received a rather firm e-mail allegedly from Zak Newland, the News of the World’s Night News Editor:

There is currently a High Court injunction in place banning the publication of the photos of Mazher Mahmood which you have posted on your webpage. I have passed the link to your webpage on to News International lawyer Tom Crone.

One blogger defending Mahmood and disagreeing with other bloggers’ decision to publish his picture was journalist Paul Linford.

Linford says the campaign to out Mahmood was “spearheaded by an unholy alliance of George Galloway, the most ridiculous man in British politics, and Roy Greenslade, the most ridiculous man in British journalism.”

Galloway and Greenslade, Linford argues, “want to neuter investigative journalism and remove the threat that it presents to those who abuse their positions of privilege and power?”

“This attack on Mazher Mahmood is nothing less than an attack on journalism and an attack on freedom,” Linford says.

Is it?

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