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Journalists’ use of Wikipedia and social networks

Posted by Martin Stabe on 7 January 2008 at 09:01
Tags: Ethics, Facebook, Guardian, Independent, Independent on Sunday, Privacy, Wikipedia, Wikis

In yesterday’s Independent on Sunday, reader’s editor Michael Williams looked askance at journalists’ use of Wikipedia to confirm disputed facts.

After surveying the usual pro- and anti-Wikipedia arguments, Williams concludes by reading the entries about the Independent and Independent on Sunday “a subject I ought to know something about.”

“After the first 10 errors, I stopped counting. You have been warned!”

Meanwhile, Guardian readers’ editor Siobhain Butterworth has looked at how reporters use social networking sites, asking whether Facebook members have a reasonable expectation of privacy.

The issue has arisen again after the paper, along with several others, published pictures drawn from Facebook showing 19-year-old Bilawal Bhutto in fancy dress.

“There’s no call, in these circumstances, for a heavyweight public interest argument to justify publication,” Butterworth concludes.

3 comments

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Covering a General Election, Google style

Posted by Martin Stabe on 17 September 2007 at 12:17
Tags: Australia, BBC, Google, Google Maps, Google News, Wikis

Google Australia has launched a site to cover that country’s 2007 federal election using many of its existing tools.

As TechCrunch reported, the site combines links party-political YouTube videos, a Google Maps mashup containing information on candidates by constituency, “election gadgets” to let users of Google personalised homepage track statements from MPs and Senators, plus feeds from Google News.

Just a minute. This sounds an awful lot like the sort of election site a clever newspaper might produce. Some certainly think this is another creeping encroachment into content by the search giant.

The launch of the site “signals a significant strategic shift on the part of Google to become a primary web destination, as opposed to restricting itself to its historic role as a supplemental, though highly valuable, research tool,” newspaper editor-turned Silicon Valley insider Alan Mutter wrote on his blog, Reflections of a Newsosaur.

Mutter argues that project Down Under is almost inevitably a trial run for next year’s presidential election in United States — an unwelcome development for US news sites just as the latest online metrics show that their traffic growth appears to be slowing.

Google could, of course, also apply all the same technologies could be applied just as well to the next UK general election. So Mutter is quite right that news organisations — the kind that do all the expensive bits of producing content — need to get smart about their election coverage to compete with the mashup artists from California.

A good start might be happening at BBC News, which is planning to use wikis to populate its constituency profiles pages at the next election.

Meanwhile, Google’s other recent eyebrow-raising innovation — its experiment with hosting comments about news stories on Google News — has hardly had the most auspicious start.

In its first month, the Google service appears to have posted just over 100 comments, noted PR blogger Steve Rubel. Could Google be struggling to keep up with the labour-intensive process of manually checking e-mailed comments?

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New wiki launched for digital journalists

Posted by Martin Stabe on 10 August 2007 at 13:10
Tags: Journalism, Wikis

Christian Dunn, head of digital news at the Evening Leader in Wrexham, has set up a wiki for digital journalists to gather knowledge and exchange ideas.

Unlike blogs or forums, a wiki allows all users to contribute to each page on the site. Dunn is hoping to get other digital journalists to join the site and contribute to it.

“We’re not wanting anyone to give away trade secrets or anything like that - just give a helping hand and bit of advice to others in the same kind of business,” Dunn wrote in a press release today.

“I’m sure many of us are trying to work our way around similar problems which we could help each other with - without affecting the hits on our own sites.

“There are bound to be other blogs, forums and websites out there discussing similar things, so if you own one, or know of a good one, sign up with us and create a link to it,” he wrote.

There certainly are plenty of good blogs devoted to this topic — dozens of them — so trying to bring their authors’ collective knowledge together is one place is a very good idea.

There are already several simlar efforts elsewhere. The Online Journalism Review also runs a wiki about online journalism issues, and there is a Wikia site called Journawiki.

Another effort to pool knowledge of online journalists is the Digital Editors Network, a project supported by the the Department of Journalism at the University of Central Lancashire, It has a blog and a group on Facebook.

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UK libel in the New Republic (plus journalists’ Wikipedia vanity)

Posted by Martin Stabe on 27 April 2007 at 10:19
Tags: Journalism, Libel, Wikipedia, Wikis

Press Gazette’s diarist, the shadowy Axegrinder, is becoming more web-savvy. The online version of his column is now a blog, and this week’s installment contains two items that could also have ended up here, and will be of interest to the newsroom geeks who read this blog.

UK libel law and online publication

In one post, Axegrinder notes a spat between Indy columnist Johann Hari and historian Andrew Roberts that is being played out in the US political magazine The New Republic. The dispute leaves Roberts suggesting that had Hari’s article appeared in a British magazine, he might have sued for libel.

As m’learned friend Axe rightly notes, the location of TNR is neither here nor there. Under British law, online “publication” occurs whenever – and wherever – someone reads something. The fact that Axe read about their dispute on the TNR web site while in the UK means that Hari’s screed has been “published” in the UK as far as the British courts are concerned. In fact, if you are in the UK and followed the link above, you just caused it to be published yet again.

Both TNR and Hari are, theoretically, at risk of receiving Roberts’ writs. But don’t hold your breath.

Journalist’s Wikipedia vanity

In another post, Axe pokes fun at Daily Mail columnist Petronella Wyatt, who created her own Wikipedia entry and was then horrified to discover it had been vandalised.

But Axe missed the netiquette angle: Wyatt was probably asking for her comeuppance because she had obviously violating Wikipedia etiquette.

By confessing in her column that she created her own entry, Wyatt was, in fact, boasting about breaking one of Wikipedia’s rules. Autobiographical entries and obvious self-aggrandisement are frowned upon by Wikipedians.

If you look at the entry now, you will find that it has been locked to prevent further vandalism — and is also being considered for deletion because it violates the anti-vanity rule. The matter is currently being adjudicated by expereinced Wikipedians.

Also notable is that Wyatt used the experience to criticise Wikipedia, which led one editor of her entry to add the following paragraph, which has since been deleted again:

On 23 April 2007, Ms Wyatt wrote an article in the Daily Mail about the inaccuracies and practical flaws that Wikipedia suffers from. She created her own entry containing facts about her career. After noticing that her page had been vandalised, Ms Wyatt got in touch with Wikipedia and complained. Wikipedia thereby locked her entry to prevent further vandalism. It should be noted that due to the open nature of Wikipedia, articles can suffer from occasional, or sometimes in the case of popular articles, regular bouts of vandalism, necessitating correction from other users. This can be mediated somewhat by placing articles that are frequent targets of vandalism under varying levels of protection.

Axegrinder as ‘News Sushi’

Before anyone asks, Axegrinder is one part of Press Gazette that I’m not ashamed to be repurposing in what Guardian blogs editor Kevin Anderson wonderfully calls the “news sushi” approach to newspaper blogs.

The Axe blog isn’t really a proper blog. It doesn’t really seek to join an online conversation, and only rarely links to other blogs. But it is published in Wordpress because blog technology is particularly suited to this sort of column.

Diary columns like Axe consist already consist of bite-size chunks of information, which is perfect for the blog treatment. Axegrinder’s new blog cuts the column apart into a number of individual posts. Each post is tagged with the names of the protagonists, meaning that as the blog’s archive grows, there will be a unique (and, in a deliciously evil twist, very search-friendly) page chronicling that individual’s diary-worthy peccadillos.

5 comments

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Additional links for Tuesday

Posted by Martin Stabe on 10 October 2006 at 19:57
Tags: 18 Doughty Street, Blogs, Daily Telegraph, Digg, E-paper, IPTV, Journalism, Sunday Telegraph, Telegraph.co.uk, Wikis

  • Virtual Economics: Exploding the myth of the read/write web
    Seamus McCauly looks at the latest evidence of “participation inequality” — the fact that a tiny number of heavy users produce most of the material on user-generated and interactive web sites
  • Shane Richmond: News from nowhere (part I and part II)
    Telegraph.co.uk’s news editor looks at the problems that the newspaper faces in the age of e-paper and unbundled content in the first part of a must-read essay. Part II has some recommended solutions.
  • Dan Gillmor frets that “most won’t listen” to Doc Searls’ list of 10 suggestions for online newspapers. Maybe in America — but isn’t most of what Searls suggested rapidly becoming the conventional wisdom in (most) British newsrooms? Besides, the most radical idea about what the web can do for journalism— Adrian Holovaty’s “news as structured data” theory — was missing from the list(s) of suggestions.
  • Writing in the Los Angeles Times, Susan D. Moeller and Moisés Naím remind everyone what really matters while all eyes are on Google and YouTube: “The fascination with the transformational effect of all this makes it easy to forget what is essential to the information process: traditional ‘old media’ messengers such as Anna Politkovskaya.”
  • 18 Doughty Street launches tonight at 8pm.

1 comment

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AOP: Tim O’Reilly on “Publishing 2.0″

Posted by Martin Stabe on 4 October 2006 at 11:42
Tags: BBC, Blogs, Craigslist, Google, Journalism, Mashups, Nature, Online, Second Life, UK AOP, Wikis, Yahoo

Tim O’Reilly of O’Reilly media is now giving his keynote about “Publishing 2.0″. The title of his talk, like the title of this blog, is obviously a reference to “Web 2.0″, a term O’Reilly is credited with coining.

One thing that Web 2.0 companies have in common, O’Reilly says, is that they are making money from software, but not by selling software. They are using the Internet as a platform. It’s no longer an add-on to the PC.
The big change in the industry is about “harnessing collective intellignce” which is only possible on a network. That is the essesnce of Web 2.0.

Yahoo!, the orginal aggregator, let tried to create a catalogue of the best material on the web. Google, was the first search engine that didn’t just look at documents, but also what people were doing with documents, though PageRank. Google works and gets better every time someone creates a link to an online document.

EBay is people coming together. Amazon doesn’t have a clever breakthrough. They just work hard on it. They get their users to add value to the site over and over, making them better than their competitors.

Early map publisher Mapquest didn’t realise that users add value. They saw it as database publishing.

Web 2.0 is the era of asymmetric competition. Google plays by different rules. They are an advertising player. Previous models didn’t work, so now Yahoo has to compete on Google’s terms.

Craiglist is the best example of this. Craig Newmark recently boast that his company, with just 18 employees, is the seventh-biggest site on the interent, just below News Corp with 38,000 employees.
The biggest competition for O’Reilly technology books is people searching online. As a consequence the mix of books in the publishing business is changing. They are  oublishing far fewer reference books. Tutorial books, which can’t be done well online, now more important in their mix.

O’Reilly  shows a slide showing an IBM visualisation of the history of a single Wikipedia entry. Over time, more and more people contribute to an entry that originally was largely written by just one individual.

Then he shows an Alexa graph comparing the online Encyclopedia Britannica against Wikipedia. Britannica is a flat red line while Wikipedia is growing rapidly.

Sites can be either designed to get network effects like this, or they can be designed in a way that does not encourage such effects.

Flickr is a good example. He shows a Flickr tag cloud and compares it to Shutterfly, a “Web 1.0” photo uploading site. After uploading new photos, Shutterfly invites users to give friends access to them. On Flickr, by contrast, the default option is to make the uploaded photos public. Users have to chose to make them private. Think about the choice of defaults that encourage network behaviour.

We are seeing computer programming as journalism, commonly called Mashups. He mentions Adrian Holovaty’s ChicagoCrime.org web site (a favourite of this parish). Holovaty’s previous project was LJWorld at the Lawrence Journal-World, a small paper in Kansas, which gave local community groups the ability to create content. Both projects, says O’Reilly, are good examples of the power of seeing computer programming and user-generated content as journalism.

Digital rights management: you have to think about not having too much of it. The correct approach to DRM is like taking a cat to the vet: hold it loosely, or it will claw you. Apple defeated Sony in the music space by holding DRM loosely.

We have to be players in the workd of mashups and UGC. The web will continue with or with out us, more and more in a network world. “We have to figure out how to become players in that world, or we’ll be left behind,” he concludes.

In the Q&A, O’Reilly is asked who in traditional media “gets it”. He says Nature publishing group is doing some amazing work in this area, with open peer review and have figured out how to keep things behind the firewall while also exposing it to search engines. The BBC and Washington Post are also very good, he says.

Simon Waldman asks whether O’Reilly will shift more into an ad-funded model from paid-for books. He says the Safari service is subscriptions and is not the third-largest channel for sales. Thirty per cent of the pageview come from books that are not selling as books. It’s an example of Chris Anderson’s long tail theory and a huge shift to content that wasn’t being monetised at all previously.

Bill Murray asks about UGC as journalism. Much UGC is created by a tiny fraction of the user base. So what is the role of the traditional editor?

O’Reilly says Wikipedia is an example. They have traditional editors, but are just using a different set of tools, but there is an editorial role. Google, similarly, has supervisors for content, particularly to weed out spam.
We’re seeing the age of the computer-aided editor, and the function is that of the person who is doing the curation of content has much more powerful tools.
Will consumers become cynical about publishers’ self interest in soliciting their UGC?
O’Reilly says yes. Some will completely miss the boat and there will be lots of cynicism. Think back to the early days of the PC and all the companies that no longer exist. As a result of that, should we have discounted the personal computer?

“The companies are bubbles on the wave, they are not the wave,” he says. We’re moving towards a global platform and you have to figure out how to be part of it. Eventually, the industry will consolidate and innovation will move elsewhere. But we are just seeing the very beginning. Imagine when every divice you carry records its location all the time. Some insurance companies are using this data to set rates depending on where you drive. Somebody owns that data and needs to manage it.
The web is just a phase. It’s really about the “Internetisation of everything,” he says.

What will be Web 3.0? Two things are candidates for that moniker, says O’Reilly. Sensor-powered network, which contains devices rather than human-powered “bionic software”. These applications made humans components of the application.

Another candidate is virtual worlds, like Second Life. Electic Sheep is a company that only has offices in the virtual world. In the physical world they are scattered around North America and meet virtually only opn Sheep Island in Second Life.

That’s where the next AOP conference is going to be held, Torin Douglas jokes, closign the session.

1 comment

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Britons baffled by new media buzzwords

Posted by Martin Stabe on 3 October 2006 at 17:53
Tags: IPTV, Journalism, Podcasting, RSS, Wikis

Data from a new survey just released by Nielson/NetRatings suggests that most Briton’s who are online don’t know the meaning of new media jargon acronyms.
According to the Nielsen/NetRatings MegaPanel UK Digital Consumer Survey, just 42 per cent of Britons know what podcasting is. Another 35 per cent has heard of podcasting, but doesn’t know what it is — and 23 per cent have never hard of it at all.

Other new media jargon also leaves most people scratching their heads, particularly all the acronyms.

Seventy-five percent have never heard of V-O-D, an acronym for “video-on-demand”. Equally unknown are wikis (70 per cent “never heard of it”), IPTV (69 per cent), PVR (68 per cent), Web 2.0 (67 per cent), Triple-play (66 per cent) and VoIP (59 per cent)
and IM (57 per cent).

The numbers jumped significantly when the full term was used rather than the acronym. At the most extreme, there was a 350 per cent increase in recognition when PVR was explained as “personal video recorder”.

Sixty-seven per cent have still never heard of RSS, but at least 2 per cent more people know the acronym than one of the things it supposedly stands for, “Really Simple Syndication”. However, 40 per cent said they receive automatic news feeds to their browser or desktop.

Clearly, a large number of people are using technologies which they can’t name.
It’s a perfect illustration of something that the Guardian’s Ben Hammersley pointed out at the Frontline Club last week: None of this may matter in the long run. As RSS becomes embedded in the new version of Windows and various browsers, it’s a technology that will become invisible. More and more people will use it, but fewer and fewer will know what it is called.

In fact, Hammersley suggested, it’s usually a clear sign that a technology is still in its early stages of adoption when it is known to its users by its technical name rather than some simplified brand name.

Update: Dave Sifry of Technorati has made the same point in an interview with BusinessWeek, as has Simon Waldman speaking with Journalism.co.uk. I knew that sounded familiar…

1 comment

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Mixed marks for wiki editors

Posted by Martin Stabe on 11 September 2006 at 15:53
Tags: Journalism, Wikis

Wired News last week published a story that had been edited by the public as part of a week-long experiment with wikis — collaborative web sites open for anyone to edit.

By the time they were through with the copy filed by reporter Ryan Single (about the state of the art in wikis, naturally), the volunteer editors had had made 348 changes, suggested 21 headlines and added 30 links to external sources. One even supplied an additional interview.

Single concludes that the final version is more accurate than what he had filed, but doubts that it is better than what a traditional editor would have produced.

Single wrote: “The edits over the week lack some of the narrative flow that a Wired News piece usually contains. The transitions seem a bit choppy, there are too many mentions of companies, and too much dry explication of how wikis work.”

“I think the experiment shows that, in storytelling, there’s still a place for a mediator who knows when to subsume a detail for the sake of the story, and is accustomed to balancing the competing claims and interests of companies and people represented in a story.”

Other observers were also unimpressed by the “mass journalism” effort.

“Ryan’s original piece was neat, concise and to the point. Ryan is a journalist, so unsurprisingly it read like a professional piece,” wrote blogger Mike Cannon-Brookes, chief executive of software firm Atlassian. “[T]he edited article produced seems to be less precise and less insightful. It’s almost twice as long now – 1,000 words has become almost 1,900. In reading the new piece I don’t feel twice as informed at all.”

Update:  Wired editor Chris Anderson recently told me that he was open to editing magazine articles in the open, much like he produced his book, The Long Tail, with the help of the readers of his blog. Speaking to Frank Barnako of MarketWatch when the wiki experiment started, Anderson elaborated how this is an example of magazine publishing as an open-source collaborative project.

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Economist tackles blogs, podcasts and “metaverses”

Posted by Dominic Ponsford on 20 April 2006 at 11:38
Tags: Blogs, Economist, Journalism, Podcasting, Wikis

Blogs, interactive journalism, wikis, podcasts and something called metaverses are all the subject of a special report in this week’s Economist out tomorrow.

According to author Andreas Kluth: “The era of new media is giving way to one of personal and participatory media.”

In addition to the report the Economist has a podcast series including interviews with: David Sifry of Technorati; Chris Anderson of Wired magazine; Jerry Michalski, founder and president of Sociate; and Paul Saffo and Roy Amara of the Institute For The Future.

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Do old media risk becoming irrelevant?

Posted by Martin Stabe on 10 March 2006 at 09:44
Tags: BBC, Blogs, Citizen journalism, Financial Times, Journalism, Mashups, Podcasting, Reuters, Wikis

On the essential reading list this week is the speech by Reuters chief executive Tom Glocer at last week’s Online Publishers Association conference. In the speech, which was later published in the Financial Times, Glocer explained why “old media must embrace the amateur“. (Also available from Reuters as a Word document [DOC])
Refering to Daniel Defoe, Samuel Pepys and James Boswell, Glocer argued that people akin to today’s bloggers or “citizen journalists” have always existed: “The difference now is the scale of distribution and the ability to search”.

Glocer advises media organisations to become “seeders of clouds” who produce high-value new content, “providers of tools” that allow news consumers to recombine disparate content as they see fit, and become better “filters and editors” who provide a valuable service by finding the scarce valuable droplets in the information deluge.

Old media, Glocer says, have a choice: “integrate the new world or risk becoming irrelvant”. FT.com will be holding an online Q&A with Glocer about his views next Wednesday and are currently inviting readers to e-mail their questions for Glocer to ask@ft.com.

In a related item on on the must-read list, journalism’s best-known advocate of these participatory media, Dan Gillmor, has begun writing a series of articles for BBC News Online. The former San Jose Mercury News columnist, author of We the Media, and director of the Center for Citizen Media explains the tools whose widespread diffusion he sees as the democratising of media production: blogs, podcasts, wikis, discussions, multiplayer games and mashups. It’s a nice overview of these terms.

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