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BBC iPlayer launch date set

Posted by Martin Stabe on 27 June 2007 at 12:00
Tags: AOL, BBC, Bebo, Blinkx, MSN, Telegraph.co.uk, Tiscali, Yahoo, YouTube, iplayer

The BBC’s much-delayed on-demand broadband service is to launch on 27 July, the Corporation announced this morning.

The iPlayer software, which is currently being beta-tested by 15,000 people, will be available for download from the BBC site, and will allow UK-based viewers to download a programme. Once downloadeed, they will be available to watch for up to 30 days. The programme deletes itself once watched. The BBC has a video of the iPlayer’s interface, and Digital Spy has some screen grabs.

The iPlayer will also be linked to from YouTube, and potentially other “distribution partners” later this year. The Corporation said it is in talks with potential distribution partners including Telegraph.co.uk, MSN, AOL, Yahoo!, Tiscali, MySpace, Blinkx and Bebo.

Ashley Highfield, the Beeb’s director of new media and technology says developing Mac and Vista versions is “absolutely on our critical path”.

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US AOL news site gets 2.0 makeover

Posted by Martin Stabe on 26 June 2007 at 08:11
Tags: AOL, Blogs, Yahoo

AOL is rebuilding its US news site in a blog-style format, Reuters reports. A look at the public beta of the new site (reported by PaidContent) shows that it has adopted many blog-style conventions, notably reverse-chronological listing of the latest stories. Each story allows commenting and includes Digg-style voting buttons.

Lewis D’Vorkin, the Time Warner-owned portal’s senior vice president of News and Sports told Reuters: “I truly believe that when you go to most news sites, it’s a Web 1.0 world … They have rearranged the furniture. We have built new furniture.”

D’Vorkin also revealed that personalisation features will be added to the site within three months using technology from Relegence, a company specialising in seach technology for financial news and information that AOL acquired last year.

Reuters reports that while rival new portal Yahoo! has been gaining readers, AOL has been slipping. In May figures, Yahoo! was up 8 per cent to 33.7m unique users, while AOL fell 12 per cent to 19.1m uniques.

Update 27/9: AOL UK has no plans for a similar redesign, the company says.

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Yahoo! Europe news director to step down

Posted by Martin Stabe on 12 June 2007 at 14:07
Tags: Guardian Unlimited, Yahoo

Yahoo! Europe’s Director of News, Sport and Information Lloyd Shepherd is leaving the post at the end of this month to go freelance.

Shepherd revealed his decision on his blog, Dadblog, explaining that the move was for personal reasons.

“I hope to do some freelancing (including at Y!), some consultancy and am even planning to launch a few smallish things of my own. I want to create some new media, break some news and start some campfires,” he wrote of his future plans.

It has been Shepherd’s second stint at Yahoo!. In 2001, he had left the portal’s UK and Ireland section to become deputy directory of digital publishing at the Guardian before returning to Yahoo! Europe in March 2006.

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So who’s for dinner? The attention economy is hungry

Posted by Martin Stabe on 5 April 2007 at 11:01
Tags: Blogs, Google, Journalism, Yahoo, attention economy

Many journalists still seem to misunderstand how blogs and search engines are transforming newspapers’ relationship with readers.

This week, the outgoing president of the American Society of Newspaper Editors, Dave Zeeck of the Tacoma News-Tribune, gave a speech, which, alongside some very good points, also rehearsed the common complaint about the lack of original reporting by bloggers and online aggregators:

“I’m told the blogosphere is going to eat our lunch. Well, the blogosphere, for the most part, spends its infinitely expanding gas talking about what we — newspapers — write, not what some blogger
reported.”

Zeeck continued:

It’s the same with the internet in general. When someone tells me they get their news from the internet, I want to say: ‘Oh yeah? So, tell me again, how many reporters does Yahoo have at City Hall? How many correspondents from Google are risking their lives in Iraq?

This may be true, but it doesn’t matter. Google, Yahoo and bloggers aren’t competing with newspapers on the quality of their journalism. Contrast Zeeck’s speech with the mammoth State of the News Media study published last month in the US.

“Journalism is becoming a smaller part of people’s information mix,” the report says, in an acknowledgement that as barriers to entry in publishing come down, newspapers will have to compete for readers’ eyeballs — and therefore ad revenue — with millions of tiny blogs.

Regardless of the quality of their journalism — which is often considerably higher than Zeeck gives them credit for — bloggers’ real importance is the that they represent a huge shift in this online “attention economy”. That is how bloggers could eat our lunch.

“The press is no longer gatekeeper over what the public knows,” the report continues. “Journalists have reacted relatively slowly. They are only now beginning to re-imagine their role. Their companies failed to see ‘search’ as a kind of journalism.”

Search as journalism? Yes, yes, I know, Google doesn’t have a Baghdad bureau. But that’s not the point.

What matters is that newspapers have ceased to be the first (and only) point of contact for people looking for many different types of information. Before online search, providing a one-stop source of information was a newspaper’s major selling point.

All those blogs and other specialised online news sources — not to mention sites offering free small ads, cinema listings and restaurant locations — are now far more easily accessible using search engines.

Newspapers used to be readers’ first and only point of contact for all of that diverse information. Now Google is.
This is at the heart of how the internet is disrupting newspapers’traditional business model.

“The value of newspapers isn’t, and never has been, a function of the content they create. It has always been a function of owning the relationship with the reader,” Associated Northcliffe Digital’s strategic analyst Seamus McCauley wrote on his blog, Virtual Economics, back in February when the Belgian newspaper group Copiepresse won its case against Google.

He quoted US newspaper consultant Vin Crosbie, who stresses that the “core connection between a newspaper and its readers” isn’t the news it publishes, but its “routine, automatic and intact daily delivery of everything that the reader should want to know on that day.”

By focusing on providing content rather than maintaining their status as the first port of call, wrote McCauley, newspapers are being “bumped down the value chain” in the information economy.

Newspapers’ previous position as the gateway to information has been colonised by search.

The Belgian newspapers’ attempt to sue Google was therefore focused on the wrong issue. But at least, wrote McCauley, their action is an acknowledgement that the emerging model — where newspapers concentrate on delivering content while ceding their aggregation role to portals and search engines — is unsustainable.

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AOP: Tim O’Reilly on “Publishing 2.0″

Posted by Martin Stabe on 4 October 2006 at 11:42
Tags: BBC, Blogs, Craigslist, Google, Journalism, Mashups, Nature, Online, Second Life, UK AOP, Wikis, Yahoo

Tim O’Reilly of O’Reilly media is now giving his keynote about “Publishing 2.0″. The title of his talk, like the title of this blog, is obviously a reference to “Web 2.0″, a term O’Reilly is credited with coining.

One thing that Web 2.0 companies have in common, O’Reilly says, is that they are making money from software, but not by selling software. They are using the Internet as a platform. It’s no longer an add-on to the PC.
The big change in the industry is about “harnessing collective intellignce” which is only possible on a network. That is the essesnce of Web 2.0.

Yahoo!, the orginal aggregator, let tried to create a catalogue of the best material on the web. Google, was the first search engine that didn’t just look at documents, but also what people were doing with documents, though PageRank. Google works and gets better every time someone creates a link to an online document.

EBay is people coming together. Amazon doesn’t have a clever breakthrough. They just work hard on it. They get their users to add value to the site over and over, making them better than their competitors.

Early map publisher Mapquest didn’t realise that users add value. They saw it as database publishing.

Web 2.0 is the era of asymmetric competition. Google plays by different rules. They are an advertising player. Previous models didn’t work, so now Yahoo has to compete on Google’s terms.

Craiglist is the best example of this. Craig Newmark recently boast that his company, with just 18 employees, is the seventh-biggest site on the interent, just below News Corp with 38,000 employees.
The biggest competition for O’Reilly technology books is people searching online. As a consequence the mix of books in the publishing business is changing. They are  oublishing far fewer reference books. Tutorial books, which can’t be done well online, now more important in their mix.

O’Reilly  shows a slide showing an IBM visualisation of the history of a single Wikipedia entry. Over time, more and more people contribute to an entry that originally was largely written by just one individual.

Then he shows an Alexa graph comparing the online Encyclopedia Britannica against Wikipedia. Britannica is a flat red line while Wikipedia is growing rapidly.

Sites can be either designed to get network effects like this, or they can be designed in a way that does not encourage such effects.

Flickr is a good example. He shows a Flickr tag cloud and compares it to Shutterfly, a “Web 1.0” photo uploading site. After uploading new photos, Shutterfly invites users to give friends access to them. On Flickr, by contrast, the default option is to make the uploaded photos public. Users have to chose to make them private. Think about the choice of defaults that encourage network behaviour.

We are seeing computer programming as journalism, commonly called Mashups. He mentions Adrian Holovaty’s ChicagoCrime.org web site (a favourite of this parish). Holovaty’s previous project was LJWorld at the Lawrence Journal-World, a small paper in Kansas, which gave local community groups the ability to create content. Both projects, says O’Reilly, are good examples of the power of seeing computer programming and user-generated content as journalism.

Digital rights management: you have to think about not having too much of it. The correct approach to DRM is like taking a cat to the vet: hold it loosely, or it will claw you. Apple defeated Sony in the music space by holding DRM loosely.

We have to be players in the workd of mashups and UGC. The web will continue with or with out us, more and more in a network world. “We have to figure out how to become players in that world, or we’ll be left behind,” he concludes.

In the Q&A, O’Reilly is asked who in traditional media “gets it”. He says Nature publishing group is doing some amazing work in this area, with open peer review and have figured out how to keep things behind the firewall while also exposing it to search engines. The BBC and Washington Post are also very good, he says.

Simon Waldman asks whether O’Reilly will shift more into an ad-funded model from paid-for books. He says the Safari service is subscriptions and is not the third-largest channel for sales. Thirty per cent of the pageview come from books that are not selling as books. It’s an example of Chris Anderson’s long tail theory and a huge shift to content that wasn’t being monetised at all previously.

Bill Murray asks about UGC as journalism. Much UGC is created by a tiny fraction of the user base. So what is the role of the traditional editor?

O’Reilly says Wikipedia is an example. They have traditional editors, but are just using a different set of tools, but there is an editorial role. Google, similarly, has supervisors for content, particularly to weed out spam.
We’re seeing the age of the computer-aided editor, and the function is that of the person who is doing the curation of content has much more powerful tools.
Will consumers become cynical about publishers’ self interest in soliciting their UGC?
O’Reilly says yes. Some will completely miss the boat and there will be lots of cynicism. Think back to the early days of the PC and all the companies that no longer exist. As a result of that, should we have discounted the personal computer?

“The companies are bubbles on the wave, they are not the wave,” he says. We’re moving towards a global platform and you have to figure out how to be part of it. Eventually, the industry will consolidate and innovation will move elsewhere. But we are just seeing the very beginning. Imagine when every divice you carry records its location all the time. Some insurance companies are using this data to set rates depending on where you drive. Somebody owns that data and needs to manage it.
The web is just a phase. It’s really about the “Internetisation of everything,” he says.

What will be Web 3.0? Two things are candidates for that moniker, says O’Reilly. Sensor-powered network, which contains devices rather than human-powered “bionic software”. These applications made humans components of the application.

Another candidate is virtual worlds, like Second Life. Electic Sheep is a company that only has offices in the virtual world. In the physical world they are scattered around North America and meet virtually only opn Sheep Island in Second Life.

That’s where the next AOP conference is going to be held, Torin Douglas jokes, closign the session.

1 comment

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Google News is like a newstand

Posted by Martin Stabe on 28 April 2006 at 10:55
Tags: Agence France Presse, Google, Journalism, Newspapers, Yahoo

Ryan Blethen, a columnist with the Seattle Times, repeats a charge against the big search engines that is surprisingly common among newspaper people:

Essentially, Google News is hijacking news with no compensation to newspapers. The search engines then get credit for the entire news-gathering and presentation process. A lot of online news reader say they get their news from Google or Yahoo! — even though all those sites do is use a program that grabs the news off newspaper Web sites.

This is also the view of the World Association of Newspapers, and several major news organisations. It was a position repeated by WAN MD Ali Rahnema the Online Publishers’ Association confab in London last month. Some have gone even further: A year ago, Agence France Presse even sued Google over copyright violations, which has lead to the removal of copy from the search engine’s results.

The mistake these publishers are making is to think that Google News is behaving like a competing newspaper that is lifting their content. Google is not entirely blameless for this misperception: The developer of Google News, Krishna Bharat, has used this analogy himself, describing his creation as “a computer-generated newspaper that unifies news from online newspapers worldwide with an emphasis on diversity and balance.”

But Google News isn’t a newspaper; it’s a newstand.

Online, few people read only a single news source; they read news and views promiscuously, often seeking multiple accounts on a single event. Online users don’t go to a single front page and only read one newspaper’s accounts of world events. Newspapers are becoming “unbundled” so that the competitive unit of analysis is the story, not the newspaper as a whole.

In these changed conditions, opposing Google News is like opposing newstands — for Google is the Internet’s equivalent of a newstand. It’s where consumers go to scan the options on offer and pick the most appealing source for the information they require.

In competitive newpaper markets where revenue depends on newstand sales, newspapers tailor their headlines and front pages to appeal to casual readers walking past newstands. Nobody would make a fuss if passers-by dared get their news by scanning the headlines at their corner shop without buying a paper.
Once we start thinking of Google as a newstand rather than a competing newspaper, the solution is simple: Adapt to writing headlines that encourage Google users to click through to the full story on your site — rather than your competitors’.

There is some anecdotal evidence that some news organisations are starting to think about attracting Googlers the same way. Search engine opimization in online headers is the online equivalent of the witty 72-point splash on dead trees.

To lump Yahoo! in this argument makes even less sense. Unlike Google, Yahoo! sources its news content under licence from traditional news organisations — and even produces some of its own journalism, in the form of Kevin Sites. If you don’t want Yahoo! to compete with your site for eyeballs, the solution is simple: Don’t licence your stories to them.

5 comments

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Tailoring journalism for Google users

Posted by Martin Stabe on 10 April 2006 at 12:24
Tags: Associated Press, BBC, Google, Journalism, Online, United States, Yahoo

Subeditors are increasingly tailoring headlines to attract visitors from search engines to their web sites, the New York Times reported yesterday.
Because search engines deliver a huge amount of traffic — and thus advertising reveune — to their web sites, news organisations are experimenting with search engine optimisation, or SEO.

The result is that heads online are often terse, literal versions of the headlines that appear on the printed page. Forget about puns or witty allusions to high or pop culture: Attracting the bots that feed content to search engines places a premium on using key words and basic facts explaining what the story is about. And brevity: The Associated Press now limits its headlines to 40 characters.

“There are no algorithms for wit, irony, humor or stylish writing,” notes Steve Lohr in the New York Times story.

This is not just an American phenomenon. Lohr quotes BBC News Online’s Nic Newman to illustrate how the Beeb’s web site uses two seperate headlines — one to attract search engines and one to be more appealing to human readers.
But pandering to Google could go far beyond just headlines, Lohr’s report says:

Journalists, [search experts] say, would be wise to do a little keyword research to determine the two or three most-searched words that relate to their subject — and then include them in the first few sentences. “That’s not something they teach in journalism schools,” said Danny Sullivan, editor of SearchEngineWatch, an online newsletter. “But in the future, they should.”

Before journalists begin wringing their hands about the technologically-determined death of style, the New York Times story makes an important point: Many of the current conventions of news writing originate with the cost of transmitting stories by telegraph.

3 comments

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Media sites benefit from search engines

Posted by Martin Stabe on 30 March 2006 at 17:01
Tags: Agence France Presse, BBC, Google, Journalism, Online, Yahoo

Media web sites are among the major benefitiaries of traffic from search engines, new research from Nielson//Netratings suggests.

About 84 per cent of UK Internet users — 23 million people — used a search engine in January and clicked through to half a billion links every month, the research found.

Although universities and online retailers were major benefitiaries, media web sites also benefited. Thirty per cent of search engine users visited broadcast media sites and a quarter visited current events and global news sites.

In both categories, Nielsen//Netratings identified the BBC as the leading brand.

Google dominates the search market, conducting 64 per cent of searches.

“It is important not to forget that Google’s phenomenal success has had implications and benefits for others far beyond Google itself,” Alex Burmaster, European Internet Analyst at Nielsen//Netratings said in a statement released today.

“Many brands and sectors owe their successes to the search industry. As innovations in the search technology increase, such as customised or local search, this reliance on search for visitors is likely to increase.”

Not everyone in the news business sees it this way.

Last year, material from Agence France Presse was removed from Google News after the French wire service sued the seach engine, alleging copyright infingement.

The World Association of Newspapers recently announced that it intends to “challenge the exploitation of content” by online news aggregators like Google News. At the recent Online Publishers Association conference in London, one panel discussion supported this position. At the conference and in his Guardian column, Jeff Jarvis criticised the WAN’s stance.

Journalists have routinely scratched their heads about the odd results the Google News algorithm returns on major news stories. The Guardian’s Bobbie Johnson has an excellent example of this today.

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Gillmor’s plan to save the San Jose Mercury News

Posted by Julie Tomlin on 20 March 2006 at 12:47
Tags: Journalism, New Media, Newspapers, Yahoo

On his Bayosphere blog an Gillmor highlights the campaign to save his old paper, the San Jose Mercury News and makes his own proposal that Yahoo! could save the paper

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