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The big questions for the Scottish media in 2008

Posted by Martin Stabe on 5 January 2008 at 21:12
Tags: Herald, Scotland, Scotsman, Sun, The Herald

The Sunday Herald yesterday took a look at the issues that will be facing the Scottish media in 2008:

  • What will News International’s pricing strategy be under James Murdoch? Will the price war that saw the Scottish Sun sold at 20p continue?
  • How will the Scottish Executive’s plans to launch a jobs portal affect newspapers’ recruitment revenue?
  • What are the Scottish papers doing online? The Herald papers are preparing to announce a new joint portal for their titles as they become more integrated. The Scotsman and Daily Record have both also recently relaunched their web sites.
  • Will SMG follow ITV’s lead and acquire independent production companies?
  • How will redundancies affect output at STV and BBC Scotland?

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@Beyond the Printed Word: MySun moderators tested on 152-page policy

Posted by Martin Stabe on 8 November 2007 at 14:12
Tags: News of the World, Sun, Sun Online, The Sun, The Sun Online, User-Generated Content, thelondonpaper

Danny Dagan, head of online communities at News Group Digital which runs MySun and provides moderation for the News of the World and thelondonpaper.

The Sun and its sister titles take a very strict line on moderating content submitted to their sites, its approach is that contributing under the tabloids’ brands is very different than blogging on Blogger, he says. It demands higher standards:

  • News Group has a 152-page moderation policy for what it terms “reader generated content” on MySun community and article comments. Moderators are tested on the policy each quarter, and the results affect their bonus.
  • There are seven moderators and a manager at News Group Digital. The skills needed to recruit them depends on how much editorial input they have to have - and these are not necessarily journalists. But at the Sun, the ability to pun is very imporant.
  • Qualifications for night moderators are somewhat different from day moderators, Dagan jokes. They tend to like sitting alone in front of a computer at night and may speak fluent Klingon.
  • The Sun has a strong ethos - it’s very British, and want to be very fun. This isn’t the same as having a blogging tool or a blog on blogger. BLogging on a tabloid means you’re making a statement.
  • Justifying the cost of moderation teams is easy when you compare it to the spending on editorial production, and compare the number of page impressions and user loyalty that user generated content.
  • A key piece of registration data the Sun gets a high degree of voluntary disclosure on is “What is my favourite football team”. The default is “I don’t follow football”, which provokes and indignat response from users &mdash 60 per cent of registered user tell the SUn their favourite football team.
  • Between two and 200 comments are removed each day, depending on the topics being discussed.
  • Volunteer moderation is problematic, because there have been employment tribunal cases of moderators seeking retrospective payment.
  • Dagan declines to answer the most interesting question at the close of the session: the proportion of Sun Online users who register and use Sun Online.

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Tits and RSS

Posted by Martin Stabe on 30 October 2007 at 16:07
Tags: RSS, Star, Sun, Sun Online

Some notes on the redtop web. Those in more conservative newsrooms might not consider the following links safe for work.

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New research on UK newspapers’ online business models

Posted by Martin Stabe on 5 July 2007 at 14:11
Tags: Financial Times, Guardian, Independent, International Herald Tribune, Mail on Sunday, Star, Sun, Times, Times Online

National newspapers’ online editors and managers are increasingly seeing print and online editions as complementary products, and at some titles concern about cannibalisation has “diminished to the stage where they are not a significant influence on strategy”.

These are among the key findings of newly-published research in the business models of national newspaper web sites by Jack Herbert and Neil Thurman of City University.

Ironically, perhaps, given its findings about the diminishing importance of paywalls at newspaper web sites, the definitive version of the study is only available to subscribers of the academic journal Journalism Practice. Non-subscribers can download it for £14.

However, a pre-print version is available from City University’s web site.

The report is the result of interviews conducted last summer with the online editors or managers of the national newspaper web sites.

Sites are charging for news, columnists, archives, digital editions, e-mail alerts, mobile services. But in a buoyant advertising market, many of the sites are finding it advantageous to make more of their content available for free to increase overall traffic, the study finds.

None of the sites charge for general interest news, a finding the authors attribute to the “availability of this relatively generic content for free”

Times Online’s former editor Peter Bale told the researchers that the site had experienced a “huge” increase in traffic when it dropped pay barriers to overseas users and has also opened its archives.

Even those running sites with paywalls, like Independent online edition, FT.com, and Scotsman.com could see the potential benefits of dropping the barriers.

Advertising is the main revenue stream for national newspapers’ web sites, with up to 90 per cent of revenues coming from advertising. The study also found that revenue from online services and commercial partnerships is growing rapidly. It accounted for a third of total profits at Telegraph.co.uk, and was growing by 20 to 30 percent at Guardian Unlimited.

Several of the editors and managers interviewed indicated that they were increasingly unconcerned about cannibalising their print editions. Alan Revell of Associated Northcliffe Digital told the researchers that a survey of Daily Mail readers had found that they did not view DailyMail.co.uk as a substitute for the print edition, and that the site’s presence did not affect frequency with which they buy the printed edition.

Pete Picton, editor of Sun Online, told the researchers that the real competition competition was the Internet as a whole.

“[T]here is cannibalization by the Internet, not by the Sun Online per se,” he said.

The theory of cannibalization, the researchers found, is based on the assumption that that people stick with a particular news brand, regardless of medium. That idea may now be “completely dead”, Richard Withey of the Independent told the researchers. Simon Waldman of the Guardian agreed, stressing the behaviour of “promiscuous readers” online. Exactly: the attention economy is hungry for our lunch.

Some other key findings from the interviews with online editors:

  • Digital editions are only providing marginal revenue streams and see them as an imperfect technology
  • Email services were a growing area and editors were excited about their
    revenue potential
  • Concerns about cannibalization “have diminished to the stage where they are not a significant influence on strategy” at the Guardian, the Daily Mirror, the Daily Mail and the Daily Express.

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The Sun’s Page 3, via UGC

Posted by Martin Stabe on 19 March 2007 at 13:50
Tags: Sun

The Sun is using interactivity the way only The Sun can: by launching a competition to become MySun’s official bunny girl.

To enter, readers have to upload a “Page 3 Style” photograph of themselves to their MySun blog. Every day this week, the site will be revealing “a new batch of chicks” from among the uploaded snaps  for readers to vote on. The winner gets an exclusive photoshoot to appear on the site.

Starting the competition is Kate Bailey, 22, from Leeds.

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News 24 Wrongguygate update

Posted by Dominic Ponsford on 16 May 2006 at 09:28
Tags: BBC, Journalism, Sun

The Sun has managed to track down the apparently innocent bystander ushered into the News 24 studio and quizzed about the ramications of the Apple iTunes versus Apple Corps legal battle.

It turns out that Guy Goma was waiting to be interviewed for an IT job when he was mistaken for real IT pundit Guy Kewney.

Goma told the Sun: “When I realised I was already on air, what could I do? I just tried to answer the questions and stay calm.”

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Trevor Kavanagh, non-blogger

Posted by Martin Stabe on 27 April 2006 at 17:45
Tags: Blogs, Journalism, Online, Sun

Blogger Guido Fawkes is absolutely right: Trevor Kavanagh’s new column on the Sun’s web site is not a blog.

Defining “blog” is tricky, as last week’s Economist pointed out. But they do have some basic characteristics that most people can agree on. Mere reverse-chronological posting of opinionated text does not a blog make. A blog is an inherently social form of writing that links to other web sites and takes technological steps to encourage others to respond to the author, either by allowing readers to attach comments directly to the blog or by providing an easily-accessible permanent links to each individual entry. Blogs also link to information provided elsewhere on the Internet.

Kavanagh’s so-called “blog” does none of these things. But the Sun is hardly the only old media organisation eager to jump aboard the buzzword bandwagon. Another party guilty of this semantic sin is the Associated Press. The American wire service has been labeling short notes as “blogs” for months now.

Lots of columns and marginal notes in the rough first draft of history have suddenly been re-branded as “blogs”.

Perhaps even worse, as Chicken Yoghurt’s Justin McKeating pointed out in these, er, pages a while back, some newspaper blogs that at least use the right software tools are not embracing the bloggers’ spirit of engaging with their audience.

If a newspaper wants to “seed the clouds” of an online conversation or provide a mechanism for encouraging reader feedback, a conventional online story with comments enabled is more effective than an infrequently-updated “blog” with disabled or ignored comments.

But a lot of newspaper-based journalists attempting to be bloggers are still missing the point, as an OJR article highlighted by Shane Richmond at the Daily Telegraph makes clear.

What matters is the shift of journalistic style “from a lecture to a conversation”, not what you call it. But the term “blog”, ugly as it may be, has a meaning — and it it is being eroded by abuse.

3 comments

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British Press Awards: Bragging rights

Posted by Martin Stabe on 22 March 2006 at 10:32
Tags: Art Newspaper, British Press Awards, Financial Times, Guardian, Independent, Independent on Sunday, Mirror, Sun

Now that the British Press Awards have been announced, let the bigging-up begin.

The papers are busy bragging about their successes. The Mirror yesterday said Sports Writer of the Year Oliver Holt is “simply the best”. Today the tabloid’s web site boasts that it “scooped three gongs at the prestigious British Press Awards proving we are unbeatable for news and sport.” In addition to Holt, the Mirror’s Stephen Moyes won Scoop of the Year for the “cocaine Kate”. The paper also also took Team of the Year for its 7 July coverage.

[Update: Strangely, a new version of the story has just gone up on the Mirror web site, changing the boast to the more modest "proving our unbeatable talent for news and sport". That version also appears in the dead-tree form. Perhaps the Mirror can be beat, after all.]

Rival redtop the Sun yesterday brags of scooping “an amazing hat-trick of gongs“: reporter of the Year Oliver Harvey, Showbusiness Reporter of the Year Victoria Newton the “Harry the Nazi” splash that won Front Page of the Year.

The Indy notes that Hamish McRae “beat an impressive field which included the new editor of the Sunday Telegraph, Patience Wheatcroft”, to win Business and Finance Journalist of the Year while Francis Elliott of the Independent on Sunday was named Political Journalist of the Year. Also noting Elliott’s award is the News & Star in Cumbria, where he once worked.

The FT’s Columnist of the Year Lucy Kellaway got just a one-sentence nib on the front of yesterday’s Pink ‘Un, but the Guardian carries news of its “Newspaper of the Year” title in the biggest font size possible above the masthead. Inside, the City Diary begins the inevitable nitty-gritty gossip about who was sitting where:

One Indy staffer who has no need to strike is Jason Nissé. The business editor of the Independent on Sunday yesterday crossed the journalism/PR divide to join Barclay’s press office. Nissé was straddling both his past and future careers on Monday night, sitting on the Barclays table at the British Press Awards. We hear he also bonded in the past with Barclay’s former press chief Chris Tucker (who left to travel the world) over a mutual love of Arsenal.

The Art Newspaper didn’t even win, losing out to the Mirror for Team of the Year. But being singled out for special commendation was honour enough for the specialist title, which was a surprise finalist for its in-depth coverage of the Sheikh Saud affair. The paper notes Jon Snow’s words when presenting the award: “The judges were very impressed with the Art Newspaper’s brilliant scoop by a small team which exposed one of the great art stories of the decade.”

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British Press Awards: Show Business Writer of the Year

Posted by Martin Stabe on 20 March 2006 at 20:24
Tags: British Press Awards, Journalism, Sun

Show Business Writer of the Year is awarded to specialist show business writer, be they news reporters or columnists - or both.

The Show Business Writer of the Year is Victoria Newton of the Sun.

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