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Google News manager Stoll departs Google

Posted by Martin Stabe on 4 January 2008 at 16:18
Tags: Google, Google News

Nathan Stoll, the former project manager for Google News, has left the search company.

Stoll resigned effective the end of 2007, and revealed his decision on his personal blog before Christmas, Search Engine Land reported.

Press Gazette interviewed Stoll after he appeared at the 2006 Society of Editors conference to defend the service, which has long been controvertial among newspaper publishers. More recently, though, business product manager Josh Cohen has been the public face of Google’s news aggregator.

Google News recently announced a new feature on the Indian version of the site — live cricket scores.

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Google gains patent for personalised print-on-demand magazines

Posted by Martin Stabe on 20 November 2007 at 16:50
Tags: Google, Google News

Google has been granted a patent which suggests that the search giant is looking at ways of creating printed magazines on point-of-sale devices that create personalised magazines based on aggregated content, TechCrunch reported last night.

The patent describes a method, hardware and software for “creating an on-demand point-of-sale printed publication including… personalised content and the personalised advertisement”.

Google’s patent applications says traditional printed publications’ weakness is that their content and advertising is determined centrally by publishers rather than personalised by the user.

“Since consumers have no control over publication content or advertisements, they may purchase a publication that contains at least some content and advertisements that may be of no interest to them,” the document says.

Online news aggregators (like, say, Google News) meanwhile, “fail to enable a consumer to create a customised publication containing personalised content from a variety of sources… and containing personalised advertisements.”

The application goes on to describe an invention that “may provide an on-demand point-of-sale printed publication containing user selected content from multiple content sources and relevant advertisements”.

While the content would come from user-defined publications or searches for specific topics, advertisements could be determined by a variety of factors determined and paid for by advertisers, including the location of the point-of-sale device creating the publication.

The patent describes how news organisations “content providers” would end up in a user’s custom magazine:

For example, in one implementation, Newsweek magazine may provide its weekly articles, images, etc. to the custom publication creator, and the custom publication creator may store this information in its content information portion along with previous information obtained from Newsweek. In another implementation, an independent author/journalist or online provider (e.g., a blogger) may provide his/her article(s) to the custom publication creator for storage within the content information portion.

Advertisers, meanwhile, might also be able to target their advertisements to custom magazines relevant to them:

Advertisers may connect to content providers and select specific content and/or demographic, psychographic, and/or behavioral targets they wish to associate with their advertisements. For example, a truck manufacturer may desire to associate their truck advertisements with content relating to trucks (e.g., a truck magazine article). In another example, advertisers may wish to target males having an age of eighteen to thirty-four, who live in Texas, and drink coffee.

Copyright lawyers are probably having palpitations by now. Indeed, the usual opt-in, opt-out argument seems to apply to this idea:

Although FIG. 8 shows the content providers connecting to the custom publication creator to provide content, in another implementation consistent with principles of the invention, the custom publication creator may connect to some or all of the content providers and extract the information from the content providers. For example, if the custom publication creator is granted access to content, it may be able crawl through the content and select content desired to be offered by the custom publication creator. This may be accomplished in a manner similar to the way current news aggregation services operate.

But the patent application also suggests plans for passing on revenue to “content providers”:

Revenue may be paid by the owner of the custom publication creator to the content provider in a variety of ways. For example, in one implementation, the custom publication creator may provide billing, payment, and subscription management online for the content providers, which may avoid the costs and headaches involved in current systems, e.g., manual, paper-intensive, postage-intensive, follow-up for renewals, or other systems currently used by many content providers.

Oh good. This won’t be controversial, then. But perhaps it’s all a little early to get too excited about this. Just because there’s a patent doesn’t mean a product is anywhere near imminent.

Still, this is an interesting intervention in the question of whether the personalised news of the future will take the form of some sort of mobile e-paper device or customised paper product. Dan Blank has some interesting thoughts on that topic.

1 comment

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@Society of Editors - ‘Google is hugely dangerous’

Posted by Martin Stabe on 6 November 2007 at 12:09
Tags: Google, Google Maps, Google News, Telegraph Media Group, Telegraph.co.uk, Times Online, telegraph, video

An organisation that produces no news at all is the third most trusted brand for delivering news, Phil Harding, notes from the floor, and asks the panel to respond. The answers suggest that the debates about the role of the seach engine have moved on about the relatively simple concerns about driving traffic versus the question of whether copyright law demands aggregators should seek permission before indexing sites.

“We’ve only recently woken up to the problem with Google,” says Peter Wright of the Mail on Sunday says. “Things move quickly, and what seems like a big threat To get traffic on a web site you have to publish free and encourage as many people as possible to read it. We encourage people like Drudge to aggregate our content because it means more people are going to come to the site.”

He says: “Things move quickly, and what seems like a big threat To get traffic on a web site you have to publish free and encourage as many people as possible to read it. We encourage people like Drudge to aggregate our content because it means more people are going to come to the site.”

Mark Dodson of GMG regional and Telegraph editor-in-chief and Will Lewis agreed that it is important to driving traffic.

But Anne Spackman gave the most forceful answer: “I think Google is hugely dangerous“, noting the search giant’s moves into collecting ever more personal information. “It’s the number one topic of conversation in News Corp.”

Speaking to Press Gazette afterward, Spackman said Google was now having a significant effect on the way Times Online does business. It’s dominance of the search market means the slightest changes to its search algorithm has major impact on traffic, she said, pointing to last moth’s change that had a major impact on the Washington Post.com’s PageRank. Google’s ownership of Doubleclick means it now controls an enormous part of advertising inventory. Google Maps, Spackman predicted, will transform local newspapers as Google enters the geographically-defined advertising market.

Online Video

Responding to another question, about online video, Spackman sas one of the most successful pieces of video on the web site was created when they handed Baghdad correspondent Stephen Farrell a camera and said “point it at interesting stuff”. This resulted in some amazing detail about everyday life in Baghdad, such as private military company vehicles with signs warning anyone approaching within 20 feet will be shot.

Will Lewis, meanwhile, says the advantage newspaper video has over television is that it is non-linear, allowing people to jump around in the running order. Telegraph TV recorded 2 million downloads this month, he says.

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@AOP: Meet the aggregators

Posted by Martin Stabe on 3 October 2007 at 11:28
Tags: Google News, MSN, UK AOP

There were some sparks in the first panel discussion of the day about aggregators and portals.

AOP president and GMG digital Simon Waldman challenged each participant to excplain “Why should we publishers like you?”

Google News business product manager Joshua Cohen reiterated the usual lines from Google’s relationship with publishers. It’s a tech company, not a publisher; Google doesn’t want town content, but help people to find it… Google News focuses on news enthusiasts and generates significant fresh traffic and new readers.

Waldman challenged him, saying that the recent deal to host content from PA, AP and other news agencies on Google servers was a “strategically big shift” that changes some of this. Google is now hosting wire service copy. So should we still like you?

Cohen responds that the deal was driven by the desire to show the biggest number of viewpoints possible. Often stories on Google News were the the same exact duplicated content from news agencies. The agencies have a different business model from other web publishers.

MSN.co.uk executive producer Peter Bale sent some veiled barbs at sites that aggregate news only by algorithm. The former editor of Times Online stresses that he is a journalist and that MSN’s news site is an editorial product produced by a team of 30 journalists. It is important to find ways to pay for the enormously expensive process of gathering and editing news online, he stresses.

“Journalism is not free; we have to work to pay for the enormous financial and personal cost of delivering news,” he says, with a nod to the murder last week in Burma of Japanese reporter Kenji Nagai.

MSN wants to be a destitation in its own right, not just the default news site in ubiquitous Microsoft products like the Internet Explorer browser and MSN Messenger instant messaging tool.

“MSN is a journalistic product — this is more than an algorithm,” he says. It is also intellectual property, a concempt his parent company, Microsoft, understands better than most. “I hate to see news as IP, but it is — in a way that some of our competitors don’t fully appreciate,” he says.

Waldman challenges him about whether these veiled comments were directed at Google and whether Bale thinks Google infringes on news producers’ copyright. Bale eventually answers “no,” but not before saying he expects “a downward bump in traffic” national newspaper web sites to lose traffic from the Google News deal with PA.

Later in the question and answer session, Bale says he is betting his personal future at MSN on “a journalistic overlay” on MSN’s news aggregation service. It will provide human-edited links to news from other sources of high-quality journalism.

“We have young readers on [MSN] messenger who may never pick up a newspaper,” he says. We want to expose them to the great thought and the very expensive that are out there. He gives the example of linking to The Spectator web site, a notion that amuses Waldman — kids using MSN Messenger will want to read articles in the Spectator?

A question from the floor asks for some details on how the Google News search algorithm works. Cohen gives only a few hints. Google News, he says, attempts to “aggregate editorial interest” and takes placement of stories on a news site into account. It also looks at the type of site a story is on. For example, Bloomberg might be higher for business news, but not sport. But being first or more recent, or best at SEO is not a guaranteed way to get a top link on Google News, he says.

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Covering a General Election, Google style

Posted by Martin Stabe on 17 September 2007 at 12:17
Tags: Australia, BBC, Google, Google Maps, Google News, Wikis

Google Australia has launched a site to cover that country’s 2007 federal election using many of its existing tools.

As TechCrunch reported, the site combines links party-political YouTube videos, a Google Maps mashup containing information on candidates by constituency, “election gadgets” to let users of Google personalised homepage track statements from MPs and Senators, plus feeds from Google News.

Just a minute. This sounds an awful lot like the sort of election site a clever newspaper might produce. Some certainly think this is another creeping encroachment into content by the search giant.

The launch of the site “signals a significant strategic shift on the part of Google to become a primary web destination, as opposed to restricting itself to its historic role as a supplemental, though highly valuable, research tool,” newspaper editor-turned Silicon Valley insider Alan Mutter wrote on his blog, Reflections of a Newsosaur.

Mutter argues that project Down Under is almost inevitably a trial run for next year’s presidential election in United States — an unwelcome development for US news sites just as the latest online metrics show that their traffic growth appears to be slowing.

Google could, of course, also apply all the same technologies could be applied just as well to the next UK general election. So Mutter is quite right that news organisations — the kind that do all the expensive bits of producing content — need to get smart about their election coverage to compete with the mashup artists from California.

A good start might be happening at BBC News, which is planning to use wikis to populate its constituency profiles pages at the next election.

Meanwhile, Google’s other recent eyebrow-raising innovation — its experiment with hosting comments about news stories on Google News — has hardly had the most auspicious start.

In its first month, the Google service appears to have posted just over 100 comments, noted PR blogger Steve Rubel. Could Google be struggling to keep up with the labour-intensive process of manually checking e-mailed comments?

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Google News comments: a roundup

Posted by Martin Stabe on 13 August 2007 at 13:23
Tags: Google, Google News

Google unleashed an enormous amount of online comment last Tuesday when it announced that it would be experimetning with inviting comments on Google News from “a special subset of readers: those people or organizations who were actual participants in the story in question”.

People involved in a story listed on the US version of Google News by emailing news-comments@google.com — an approach that immediately led Read/Write Web to sniff about it to being “feels ‘Web 1.0′“.

Danny Sullivan of Search Engine Land interviewed Google News business product manager Josh Cohen and confirmed that reporters involved in reporting the story would qualify as participants whose comments could be posted. In an e-mail to Sullivan, Google also stuck to its traditional line that it is a technology company uninterested in creating original content.

“We don’t want to create content, and we don’t want to be in the content creation business. We want to be the conduit connecting people with information,” Google told the search engine journalist.

But most commentators were unconvinced. The content-creation angle was the most significant development to many. Edelman PR man Steve Rubel, who blogs at MicroPersuasion, the significance of the new feature is that it marked Google’s first foray into an editorial role and ownership of original content.

“The Google News team now makes decisions about what responses go up and what gets left behind,” Rubel wrote. Consequentially, they are getting into the verification business, and are taking on all the legal and other risks of an editorial department.

There was some head-scratching at Telegraph.co.uk. “[I]t’s a labour-intensive way to build themselves up as a message board,” wrote assistant editor Ian Douglas.

At the Poynter Institute’s E-media Tidbits blog, Tish Grier wondered whether Google had underestimated the size of the editorial task it had taken on. “These days, even the big-time newspapers of record don’t hire enough experienced moderators to manage their own flow of comments,” she wrote.

Most importantly, Google’s new editorial function has implications for all those in the publishing business who have been weary of their “frenemy” Google. The news aggregator bas been tolerated by many publishers only because it drives such huge volumes of traffic to their news sites. But by providing new developments to their stories without pushing readers to news sites themselves changes the game.

Lloyd Shepherd, until recently Yahoo! Europe’s director of news, was blunt: “war is declared“, was the title of a post predicting that the new feature would be “the straw that will break the camel’s back - the camel being the news organisations, and the back being their willingness to trade Google News’ “fair use” of their stories for traffic to their sites.”

Joe Murphy, a developer on the Denver Post web site, argued the move threatened news sites in a number of ways. It would lead more people to go to Google News first for news; the opporuntinty to comment would bring many “newsmakers” into this new Google News audience; it reduces the credibility of news organisaitons by giving a (presumably-required) right to reply, and it provides Google with a growing contacts book of sources for news stories. The simple solution for newspapers, he argued, is to devote more resources to commenting features on their own sites.

TechCruch’s Michael Arrington was also characteristically forthright, accusing the search giant of hypocracy for not allowing others to crawl or aggregate Google News, a position that is untenable now that it is hosting orignal content of its own.

But writing on the Huffington Post, respected US newpapper industry analyst Lauren Rich Fine threw cold water over the whole brouhaha — which continues today with stories in both the New York Times and the Guardian. The whole story, she argued, is “attributable more to the media’s fascination with itself as well as traditional media’s inability to get with the new program of a dialogue versus a monologue.”

Really?

5 comments

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New visual version of Google News

Posted by Martin Stabe on 27 June 2007 at 08:34
Tags: Google, Google News, design, video

Google has unveiled a new, graphical view for Google News.

Confronted with row upon row of (credited but uncaptioned) images, a user has to hover over them with the mouse and wait for the headline associated with that image to appear on a scrolling list of stories in a right-hand column.

It’s also possible to restrict the images to only those showing faces, something which has been possible on the old Google News site since late May. Google syas this is one of the first results of its acquisition of object recognition company Neven Vision.

The reminder that Google is working on recognising and rendering searchable the content of images is probably the most significant implication of this strange new feature in Google News.

It looks interesting, but isn’t the most user-friendly way to navigate a news site. As Doug Caverly of WebProNews points out, “learning about 25 stories may take as many as 25 mouse movements“.

Google Blogoscoped has an interesting theory about what it all means. The Google-watching blog says it “feels a bit more like zapping news channels than with the old, more text-oriented Google News frontpage” and points to comments suggesting it might be the first step towards a video version of Google News.

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Newspapers’ ‘frenemy’ Google, the debate continues

Posted by Martin Stabe on 10 April 2007 at 14:31
Tags: Agence France Presse, Chicago Tribune, Google, Google News, Los Angeles Times, Tribune Company

Google maybe making peace with the wires, but America’s latest newspaper mogul is not a fan. The new owner of Tribune newspapers, Chicago property magnate Sam Zell, reignited the old Google-as-kleptomaniac topos when he told students at Stanford University:

“We have a situation today where effectively the content is being paid for by the newspapers and stolen by Google, etcetera.”

He later added: “If all of the newspapers in America did not allow Google to steal their content, how profitable would Google be?” Not very.”

(more…)

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Google makes nice with the wires

Posted by Martin Stabe on 10 April 2007 at 14:26
Tags: Agence France Presse, Associated Press, Google, Google News

AFP and Google last week settled their long-running copyright squabble on Friday when they signed a licensing agreement that will allow the French news agency’s material to appear on Google News.

AFP dropped its 2005 US lawsuit over Google’s unauthorised use of its content as part of the deal that a Google spokesman said will “dramatically improve the way users experience newswire content on the Internet” and will “ help highlight original journalism, giving credit to the newswire journalists who worked hard to break the news.”

The AFP deal is the latest hint that Google is adopting a different approach to the newswires than it is with “retail” news publishers.

Last summer, Google also signed another licensing agreement with the Associated Press. No further details of that deal were released, although that deal was said at the time to be a for a yet-unreleased new service from Google, rather than for Google News.

Google clearly understands that the major news agencies have carved out a uniquely important role online. Thanks to their prominent place on the web portals, the wire services are cementing their hold on online news, particular international news. Despite the multitude of “retail” news sites online, they rely on just two “wholesalers” — AP and Reuters — for most of their content, a study published last year by Chris Paterson of Leeds University illustrated (PDF).

This seems to make sense in many ways. One of the great weaknesses of Google News has been that many copies of agency reports often appear in its searches because dozens of newspapers have whisked copy straight from the wire to their web sites. Why should a reader have to trawl through dozens of copies of the same story? And why should one local paper get all the traffic from a report filed by an AP or AFP correspondent?

Everyone, it seems, can be happy. The wires, the users, the aggregators.

Well, almost everyone. Notice anyone missing from this party?

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