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Andrew Keen on journalism: audio highlights

Posted by Martin Stabe on 7 September 2007 at 13:16
Tags: Andrew Keen, BBC, Computer-Assisted Reporting, FarmSubsidy.org, Richard Sambrook

There were some very interesting exchanges in last night’s Frontline Club discussion between Web 2.0 critic Andrew Keen and BBC resident new media evangelist and director of global news Richard Sambrook.

Keen brimmed with contempt for those he called the “digital utopians”. Much of his argument seems to be motivated by personal dislike for a handful of prominent new media thinkers — Dave Winer, Jeff Jarvis, Chris Anderson, Tim O’Reilly and Laurence Lessig were repeatedly mentioned by name. Keen says this Web 2.0 crowd combines 1960s counter-culture anti-authoritarianism, with 1980s free-market capitalism and 1990s technophilia and want to replace traditional journalism with blogs. I suspect they would all dispute that characterisation in their different ways.

A bit like his book, the good bits in the discussion were hidden away between sweeping generalisations (”bloggers don’t buy books” was my personal favourite) and personal jabs. The first highlight was an interesting exchange about trust in journalism mentioned earlier.

Keen and Sambrook also talked about the role blogs could have in the future training of journalists. Sambrook says blogging is a useful, if insufficient, training ground for journalists:

In the same clip, Keen accuses “Dave Winer, Jeff Jarvis and the rest of the mob” of arguing that bloggers do replace, rather than supplement journalists. He says British audiences have recognised that his polemical book is a tongue-in-cheek better than American audieneces.

The strongest point in Keen’s book is that because there is no guarantee of an editorial quality control process, online media demand greater media literacy from their readers — and that this may not actually be in place in society. Unfortunately, he and Sambrook only touched on this point briefly:

During the question & answer session, Keen asked Sambrook about whether the BBC had dumbed down over the past 25 years by pandering to popular interest by running more and more stories about things like Britney Spears. Sambrook deftly evaded the question, but revealed that the most most searched-for term on the BBC News site is, yes, “Britney Spears”.

(Be warned: There’s an extreme close-up recording of a glass of water being poured in this clip!)

One great comment came from Jack Thurston, who runs the award-winning FarmSubsidy.org, a database of Common Agricultural Policy data in a publicly-searchable database.

“Mainstream journalists and mainstream newspapers have lost the ability to run serious in-depth investigations that take a lot of time, a lot of expertise and a methodical approach to a subject, and that gap has been filled by a combination of the journalists who are still hanging on to this traditional and increasingly people online who are expert database programmers or bloggers in some cases.”

Thurston said FarmSubsidy.org had generated many stories by sharing its data with mainstream journalists who otherwise wouldn’t have found it.

Thurston said: “The Washington Post is probably the only exception because it sometimes mounts a big team that will do this type of investigation. But it seems to me that most journalists — whether they’re on the Guardian, on the Herald Tribune or the New York Times — are kind of gifted generalists. And in a way they are the amateurs now because they are the ones who are drawing up on the expertise that is distributed out there that the internet allows to permeate up.”

As a new example of this sort of database journalism being done by non-journalist experts online, Thurston highlighed UNdemocracy. The site, which was launched in beta with no fanfare, makes UN documents searchable and available to the public for the first time.

Read More: The Frontline Club’s own blog has a full account.

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Sambrook: transparency and humility essential to trust in journalists (audio)

Posted by Martin Stabe on 7 September 2007 at 10:55
Tags: Andrew Keen, BBC, Fox News, Guardian, Richard Sambrook, Television, The Sun, The Sun Online

“Arrogance” was a major part of how the BBC “tripped up” in reporting the story that led to the Hutton inquiry, and journalists should show greater humility and transparency, the BBC’s director of global news, Richard Sambrook, has said.

Sambrook made the comment last night while interviewing Web 2.0 critic and Cult of the Amateur author Andrew Keen at the Frontline Club in London.

Sambrook’s remarks came during an exchange about trust in the media, after Keen had argued that journalists “should be more arrogant”.

“There’s a crisis of confidence in mainstream journalists,” Keen said.

“They need to be more arrogant. They need to remind people that they are seasoned professionals, the way doctors and lawyers and chefs do.

“Why apologise to the public? I see that more and more: The idea that we don’t know any more than you, so you should be telling us we should be reporting.If that’s true, all of you should just resign. Let’s just have the blogosphere.”

Sambrook disputed this view, saying that the real problem is that there isn’t enough humility or transparency in journalism.

“Yes, we do have expertise or skill, but we we’re not going to get the credit that may be conferred on that if we behave arrogantly or say ‘we know best’,” said Sambrook.

When Keen challenged Sambrook to offer an example where the BBC has been “really screwed up” or should have shown more humility, Sambrook mentioned the crisis that engulfed the BBC following Andrew Gilligan’s May 2003 Today programme report that the Blair government had, against the wishes of intelligence agencies, “sexed up” a dossier on the case for going to war in Iraq. That report was followed by the death of Gilligan’s source, Dr David Kelly, and led to the Hutton inquiry. Sambrook was director of BBC News during the crisis and testified before the inquiry.

“Personally, I think we got a lot of things right, but where we went wrong and where it became a crisis was because Andrew Gillian was sloppy — and he was sloppy probably because there was a touch of arrogance there. And the Today programme was overly defensive, probably because there was a touch of arrogance there.”

“Actually the story was right. Others may disagree with that, but I think the story was right but we tripped up because of our arrogance, which covered up a degree of sloppiness and let the government and other critics come in and the whole thing kicked off.”

Journalism’s gatekeeping function requires professionalism, not arrogance, Sambrook went on to say. Making decisions about what to report should be based on reassons, which should be open and transparent.

“If one of our journalists makes a statement on TV as a professional judgment, then I would hope they have some evidence or backing behind that to justify that - and by showing that evidence, the public can have faith in their professional judgment. If they just say ‘hey I’m a really clever person, I’m cleverer than you and I say this’, why would you trust them? I wouldn’t.”

See also:

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Edinburgh: Broadcasters defend themselves against claims of ‘institutionalised racism’

Posted by Colin Crummy on 24 August 2007 at 16:58
Tags: BBC, Edinburgh 2007, Edinburgh International Television Festival

Broadcasters have been defending their coverage of Islam and Muslims in the face of accusations of “institutional racism” and a failure to show “context”.

In a panel debate at the Edinburgh International Television Festival, Channel 4’s deputy head of news and current affairs, Kevin Sutcliffe, said the channel was attempting to provide a rounded approach in reporting on stories or issues surrounding the Muslim community and Islam.

Sutcliffe was responding to accusations by Arz Merali of the Islamic Human Rights Commission who said there was “a structure of Islamophobia in the media in UK”. She said even if it was “not deliberately malicious” it still took the form of “institutionalised racism”.

Inayat Bunglawala, vice chair of the Muslim Council of Britain, singled out a Panorama documentary presented by journalist John Ware for criticism, claiming it only quoted in part the philosophy of a Islamic scholar Maulana Mawdudi and in doing so giving a different impression from that intended.

Responding to the charge of institutionalised racism, the BBC’s head of television news, Peter Horrocks said he didn’t understand the charge when the corporation was reporting on incidents such as arrests and attempted to speak to all sides in the debate.

“We’re doing our job of reporting the facts. If some of those listening aren’t understanding the facts or misinterpreting the facts – could be having an affect on your communities but I don’t think that’s a result of the reporting – it’s a result of what’s happening.”

Maryam Namazie, spokeswoman for the council of ex-Muslims in Britain said the media was too soft on Islam and was not covering the realities of it at all. “We have a duty to criticise Islam,” she said.

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BBC Magazines joins ABCe reporting

Posted by Martin Stabe on 13 August 2007 at 11:17
Tags: ABCe, BBC

When the magazine ABC figures are (officially) released on Thursday, BBC Magazines will become the first consumer magazine publisher to release an ABC Group Product Report combining web site ABCe figures available along with magazine ABC figures.

BBC Magazines will provide online traffic figures for Top Gear and Radio Times.

There’s little doubt that this will provide them with some good news to report. In its most recent published ABCe figure, for May 2007, TopGear.com had 1.08 unique users, up 12 per cent year-on-year. Radio Times magazine and RadioTimes.com will also be included. In May, RadioTimes.com had 1.2m unique users in May 2006, up a massive 87.4 per cent year-on-year.

BBC Magazines will also be providing a group product report combining magazine and events data for Gardeners World and the BBC Food Group’s magazines and events.

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Norwich journalist relaunches self-published football site

Posted by Martin Stabe on 2 July 2007 at 18:08
Tags: Archant, BBC, Rick Waghorn, Sky, Sport

Rick Waghorn, the ex-Norwich Evening News football correspondent who set out on his own online after being made redundant, has relaunched his website in the the first step of a plan to take his solo-publishing model nationwide.

Last year, Waghorn used a redundancy payout to set up a web site to cover Norwich City FC, the same patch he had covered for the Evening News.

Now Waghorn has moved his site, which had been located at RickWaghorn.co.uk, to NorwichCity.MyFootballWriter.com.

The new site has scrapped it’s mobile WAP service in favour of mobile Internet browsing. Beginning next month it will offer a subscription service that will provide full access to the site for £1.50 per month. The site also aggregates news feeds from the BBC Sport, Sky Sports and Archant’s local sports web site the Pink ‘Un,. A podcast is also in the works.

In April, Waghorn said he is hoping to franchise his model of solo-publishing regional sports journalism to cover other football clubs in the same way.

“There are about 40 or 50 regional newspaper football writers who have covered clubs for years and have strong personal brands,” he said in April.

“If you go through all the provincial clubs in the country, they’ve all got one of me at their local morning or evening paper.”

Waghorn said today that he remains in talks with other members of “the pack” of regional football writers.

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How Five Live is putting user-generated content to use

Posted by Patrick Smith on 28 June 2007 at 10:03
Tags: BBC, BBC Five Live, User-Generated Content

In October an angry email from a listener, Rick Costello, landed in the inbox of BBC Radio Five Live. The email told how he had been diagnosed with inoperable, terminal cancer and of his fury that the Government was refusing to pay for his winter fuel allowance while he was undergoing treatment.

The breakfast team followed Costello’s progress and helped him secure meetings with Government ministers to push his campaign forward. He died last week.

Costello’s story is cited by the Five Live team as an example of how a focus on user-generated stories and opinion is improving the station’s news content. Here’s an audio clip showing how Five Live took Costello’s email and turned it into an ongoing news story (mp3, 8:30, 3mb).

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BBC iPlayer launch date set

Posted by Martin Stabe on 27 June 2007 at 12:00
Tags: AOL, BBC, Bebo, Blinkx, MSN, Telegraph.co.uk, Tiscali, Yahoo, YouTube, iplayer

The BBC’s much-delayed on-demand broadband service is to launch on 27 July, the Corporation announced this morning.

The iPlayer software, which is currently being beta-tested by 15,000 people, will be available for download from the BBC site, and will allow UK-based viewers to download a programme. Once downloadeed, they will be available to watch for up to 30 days. The programme deletes itself once watched. The BBC has a video of the iPlayer’s interface, and Digital Spy has some screen grabs.

The iPlayer will also be linked to from YouTube, and potentially other “distribution partners” later this year. The Corporation said it is in talks with potential distribution partners including Telegraph.co.uk, MSN, AOL, Yahoo!, Tiscali, MySpace, Blinkx and Bebo.

Ashley Highfield, the Beeb’s director of new media and technology says developing Mac and Vista versions is “absolutely on our critical path”.

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Hammersley on journalistic transparency

Posted by Martin Stabe on 27 June 2007 at 09:34
Tags: BBC, Flickr, YouTube, del.icio.us, twitter

Ben Hammersley, who is in Turkey as part of an experimental BBC reporting project using social media tools, explains why he is producing behind-the-scenes material about his work to sites like YouTube, Flickr, del.icio.us and Twitter.

The modern journalist, Hammersley writes in a piece for BBC News Online’s Magazine, is “a multi-media creature, feeding the beasts of television, radio and the web”. But this, he says, means viewers have far less understanding of how the news is actually produced.

“Many do want to preserve the mystique, but frankly, I think it’s easier, and more productive in the end, to do what my maths teacher was always forlornly begging me to do, and show my working,” he says.

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BBC’s new approach to online community in Manchester

Posted by Martin Stabe on 25 June 2007 at 08:30
Tags: BBC

North West media site How-Do looks at BBC “überblogger” Robin Hamman’s plans for the BBC Manchester blogs project.

Hamman, whose personal blog is the consistently enlightening Cybersoc.com, has been arguing that big media organisations’ online strategies for encouraging interaction and community need to change. Getting users to submit material or bring all discussion onto in-house online forums requires media organisations take on all the technolgoical costs and legal risks of community building.

“Success doesn’t scale well,” Hamman told the Journalism Leaders Forum at the University of Central Lancashire in Preston a few weeks ago, neatly summarising his view of the problem he and other news organisations’ community managers face as their projects grow. The bigger media community-building activities get, the more costly they become to host and monitor.

Instead, organisations like the BBC should encourage active users to provide feedback on existing external platforms. It should join and support an existing conversation rather than trying to own it. This increases trust and transparency between the news organisation and the community which has joined — without forcing it to shoulder the costs of hosting and moderating the discussions.

As Hamman explains in the How-Do article, the BBC Manchester Blogs project is an attempt to build this approach, where the Corporation monitors and links to local bloggers and users of other social media.

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Kidnapped Gaza reporter close to release?

Posted by Martin Stabe on 17 June 2007 at 10:45
Tags: Alan Johnston, BBC

Kidnapped BBC Gaza correspondent Alan Johnston could be freed soon — and possibly within hours — according to reports this morning.

The Press Association is quoting Islam Shahwan, spokesman for the Hamas militia in Gaza, as saying: “All I can say is that Alan will be free very soon.”

Hamas spokesman Sami Abu Zuhri, downplayed hopes for his quick release, however: “there is nothing new yet regarding Alan.”

The Telegraph, meanwhile, reports that Abu Osameh al-Mo’ti, a Hamas representativein Tehran, had confirmed that negotiations with the captors were “close to a successful conclusion despite the turbulent political situation in the territory”.

Johnston has been held by militants in Gaza since March. He was seen for the first since his abduction two weeks ago, when a video of him was posted on a website used by a group calling itself the Army of Islam Hamas officials say they made contact with the kidnappers after taking control of the Gaza Strip last week.

Update 11.30am: Reuters has the same report. The BBC itself is reporting that the Foreign Office is looking into the reports, and that its own David Loyn “says nothing seems to have changed since Friday, when Hamas said it was taking serious and practical steps to secure the release”.

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