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@Society of Editors: Information Commissioner: Private broadcasters could come under FOI

Posted by Martin Stabe on 5 November 2007 at 18:05
Tags: BBC, Freedom of Information, ITV, Society of Editors, Society of Editors

The Information Commissioner has acknowledged that his budget for enforcing the Freedom of Information Act is “drop in the ocean”, and suggested that private broadcasting companies might be considered for inclusion in the list of bodies that must respond to FOI requests.

“I am really really struggling at the moment,” Thomas said. He described his office’s £4.7m annual budget to enforce the Freedom of information Act as “really a drop in the ocean”.

Marketing costs had been cut and the backlog of FOI cases is no longer growing as the office is now able to close cases as quickly as they come in, he said.

Discussing the Government’s recently-announced consultation on what private organsiations might be brought under the Freedom of Information Act, Thomas suggested that private broadcasters might be considered for addition to the list.

This would bring ITV and Sky into line with the BBC and Channel 4, which both have to respond to questions about subjects other than their “journalism, art or literature”.

“I would be really surprised if Network Rail weren’t brought under the Act,” Thomas said.

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The BBC News website is (not quite) 10 years old

Posted by Martin Stabe on 30 October 2007 at 17:14
Tags: BBC

BBC News Online is ten years old this week. The anniversary comes at a tumultuous time for the site. BBC News Interactive, the department that runs the site, is due to disappear as part of the corporation’s restructuring.

The site is also preparing for some major commercial changes, as the BBC prepares to launch BBC.com, a commercially-funded web site for overseas users. According to a blog post by head of global news Richard Sambrook, an advertising-supported BBC.com is due to launch next month, to be followed by a subscription based site in the new year.

The BBC’s own potted history shows the staggering traffic growth of the site, which now registers more than 1 billion pageviews per month (yes, billion with a ‘b’). The BBC doesn’t regularly release regular monthly unique user figures, its most recent annual report put the traffic at 12 million unique users — per week.

One strange quirk in the story of the BBC News website’s anniversary is that nobody can quite recall the exact time of the launch, except that it was this week in 1997. Archivists and historians must already be fretting that so much human knowledge is now being published in an online form that is not necessarily as permanent as paper.

Two contemporaneous accounts — neither of which are online — put the launch date as 4 November, however.

A small item at the bottom of page 2 of Press Gazette on 31 October 1997 noted that BBC News Online was tuning up for launch on the fourth. At the time, the corporation seemed to have been promising a rather television-like experience:

The statement ‘This is BBC News Online’, accompanied by the World Service signature tune Lillibullero, could become as famous as ‘This is London’ when the Corporation’s 24-hour rolling Internet news service is launched next week (4 November).

News Online, which is the first comprehensive Internet news service to be launched by the BBC, is to have hourly audio bulletins especially packaged for it by the World Service. Other news, divided into UK News, World News, Business, Science and Technology, and Sport, will be presented as text and graphics.

News Online is to gather material from the full gamut of the BBCs newsgathering resources. It is to be ‘pushed’ to users via channels on web-browsers. The BBC already has a channel on Microsoft Internet Explorer 4.0 and will have one on the next version of the Netscape browser, which will be launched by the end of the year.

The site employs 30 journalists, but their role will largely entail the laying out and editing of material garnered from other sources. The service will also have close links with News 24, the 24-hour television rolling news service which is to be launched on 9 November.”

The following week, published 7 November, there was a longer feature about the new site which referred to it having launched “earlier this week”. (That issue also noted plans for the launch of regional news services on Ceefax, which was a venerable service even then, but is now beginning to disappear from terrestrial television because of digital switchover.)

There is more support for the 4 November date in Stuart Allan’s excellent history, Online News, which cites a Guardian article from 3 November 1997 in which then head of news Tony Hall is interviewed about the following day’s launch. Allan also cites an article from the Times on 5 November 1997.

The BBC’s On This Day feature endorses the 4 November date. Then again, there is one story on the low-bandwidth verision of the site dated 18:01 on the evening of 3 November 1997.

Unfortunately, Press Gazette didn’t publish any screen grabs in its coverage back in 1997 — records of what the site looked like on day one seem to have gone missing as well. Unfortunately, even Archive.org didn’t capture the site that day.

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San Diego station shows how to cover a major disaster online

Posted by Martin Stabe on 24 October 2007 at 13:00
Tags: Google Maps, Journalism, Television, YouTube, twitter

San Diego TV station News 8, whose reporter Larry Himmel who filed a report from outside his burning house yesterday, is doing some very impressive online reporting of the devastating wildfires on its patch

The station has responded to the crisis on its patch by taking down its entire regular web site and replacing it with a rolling news blog, linking to YouTube videos of its key reports (including Himmel’s), plus Google Maps showing the location of the fire.

There are links to practical information that their viewers will need at this time, inclduing how to contact insurance companies, how to volunteer or donate to the relief efforts, evacuation information and shelter locations.

It’s an exemplary case study in how a local news operation can respond to a major rolling disaster story by using all the reporting tools available on the Internet.

Update: Mark Potts has a great blog post looking at the online coverage of the fires. What’s missing from local media’s coverage, he says, is user-generated content. Not so at the San Diego NBC station, though.

Both the Los Angles Times and San Diego’s public broadcasting station KPBS are using Twitter to provide rapid, rolling updates of the fires. A piece on a Wired blog explains how to do it. Both are also among those tracking their fire coverage on Google Maps.

Tech blog GigaOm, though figures that thinks “traditional media have been hopelessly outdated in their coverage.” Eh?

The Wikipedia entry for the fires is also becoming an impressive resource. As is becoming common in major news events, Wikipedians are pulling together the news reports from many different primary sources to produce a continuously-updated account.

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Localising the BBC story

Posted by Martin Stabe on 18 October 2007 at 14:20
Tags: BBC

The regional press is busy finding the local angles on today’s announcement about the BBC Trust’s approval of Mark Thompson’s plans

The South Wales Argus says Broadcasting House in Cardiff could be sold off as part of cost savings at BBC Wales. The paper also stresses that BBC Wales will also cut digital-only BBC2W will also be amalgamated with BBC2 Wales when the analogue signal is switched off in 2009.

The announcement of the plans today revealed that BBC Wales will cut between 220 and 235 posts, with 145 to 155 net redundancies.

BBC English Regions, which currently employs 2,900 staff will lose between 370 and 390 posts, totaling between 130 and 150 net redundancies.

The News & Star and the North West Evening Mail report that Radio Cumbria will lose two (or maybe three) staff as part of the cutbacks and will have to make savings of 2.2 per cent for the next five years.

BBC Scotland will have between 155 and 165 net redundancies as 225 to 240 posts are cut.

In Northern Ireland, where the corporation currently employs 670 people, 100 to 110 post will be slashed, creating 75 to 85 net redundancies. The Belfast Telegraph reports.

One thing that hasn’t been cut is the BBC’s plans for ultra-local online video news. But local newspapers will be happy that plans for ultra-local satellite televisions news have been scrapped.

Even Heat has found an angle.

More follows…

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Covering a General Election, Google style

Posted by Martin Stabe on 17 September 2007 at 12:17
Tags: Australia, BBC, Google, Google Maps, Google News, Wikis

Google Australia has launched a site to cover that country’s 2007 federal election using many of its existing tools.

As TechCrunch reported, the site combines links party-political YouTube videos, a Google Maps mashup containing information on candidates by constituency, “election gadgets” to let users of Google personalised homepage track statements from MPs and Senators, plus feeds from Google News.

Just a minute. This sounds an awful lot like the sort of election site a clever newspaper might produce. Some certainly think this is another creeping encroachment into content by the search giant.

The launch of the site “signals a significant strategic shift on the part of Google to become a primary web destination, as opposed to restricting itself to its historic role as a supplemental, though highly valuable, research tool,” newspaper editor-turned Silicon Valley insider Alan Mutter wrote on his blog, Reflections of a Newsosaur.

Mutter argues that project Down Under is almost inevitably a trial run for next year’s presidential election in United States — an unwelcome development for US news sites just as the latest online metrics show that their traffic growth appears to be slowing.

Google could, of course, also apply all the same technologies could be applied just as well to the next UK general election. So Mutter is quite right that news organisations — the kind that do all the expensive bits of producing content — need to get smart about their election coverage to compete with the mashup artists from California.

A good start might be happening at BBC News, which is planning to use wikis to populate its constituency profiles pages at the next election.

Meanwhile, Google’s other recent eyebrow-raising innovation — its experiment with hosting comments about news stories on Google News — has hardly had the most auspicious start.

In its first month, the Google service appears to have posted just over 100 comments, noted PR blogger Steve Rubel. Could Google be struggling to keep up with the labour-intensive process of manually checking e-mailed comments?

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Andrew Keen on journalism: audio highlights

Posted by Martin Stabe on 7 September 2007 at 13:16
Tags: Andrew Keen, BBC, Computer-Assisted Reporting, FarmSubsidy.org, Richard Sambrook

There were some very interesting exchanges in last night’s Frontline Club discussion between Web 2.0 critic Andrew Keen and BBC resident new media evangelist and director of global news Richard Sambrook.

Keen brimmed with contempt for those he called the “digital utopians”. Much of his argument seems to be motivated by personal dislike for a handful of prominent new media thinkers — Dave Winer, Jeff Jarvis, Chris Anderson, Tim O’Reilly and Laurence Lessig were repeatedly mentioned by name. Keen says this Web 2.0 crowd combines 1960s counter-culture anti-authoritarianism, with 1980s free-market capitalism and 1990s technophilia and want to replace traditional journalism with blogs. I suspect they would all dispute that characterisation in their different ways.

A bit like his book, the good bits in the discussion were hidden away between sweeping generalisations (”bloggers don’t buy books” was my personal favourite) and personal jabs. The first highlight was an interesting exchange about trust in journalism mentioned earlier.

Keen and Sambrook also talked about the role blogs could have in the future training of journalists. Sambrook says blogging is a useful, if insufficient, training ground for journalists:

In the same clip, Keen accuses “Dave Winer, Jeff Jarvis and the rest of the mob” of arguing that bloggers do replace, rather than supplement journalists. He says British audiences have recognised that his polemical book is a tongue-in-cheek better than American audieneces.

The strongest point in Keen’s book is that because there is no guarantee of an editorial quality control process, online media demand greater media literacy from their readers — and that this may not actually be in place in society. Unfortunately, he and Sambrook only touched on this point briefly:

During the question & answer session, Keen asked Sambrook about whether the BBC had dumbed down over the past 25 years by pandering to popular interest by running more and more stories about things like Britney Spears. Sambrook deftly evaded the question, but revealed that the most most searched-for term on the BBC News site is, yes, “Britney Spears”.

(Be warned: There’s an extreme close-up recording of a glass of water being poured in this clip!)

One great comment came from Jack Thurston, who runs the award-winning FarmSubsidy.org, a database of Common Agricultural Policy data in a publicly-searchable database.

“Mainstream journalists and mainstream newspapers have lost the ability to run serious in-depth investigations that take a lot of time, a lot of expertise and a methodical approach to a subject, and that gap has been filled by a combination of the journalists who are still hanging on to this traditional and increasingly people online who are expert database programmers or bloggers in some cases.”

Thurston said FarmSubsidy.org had generated many stories by sharing its data with mainstream journalists who otherwise wouldn’t have found it.

Thurston said: “The Washington Post is probably the only exception because it sometimes mounts a big team that will do this type of investigation. But it seems to me that most journalists — whether they’re on the Guardian, on the Herald Tribune or the New York Times — are kind of gifted generalists. And in a way they are the amateurs now because they are the ones who are drawing up on the expertise that is distributed out there that the internet allows to permeate up.”

As a new example of this sort of database journalism being done by non-journalist experts online, Thurston highlighed UNdemocracy. The site, which was launched in beta with no fanfare, makes UN documents searchable and available to the public for the first time.

Read More: The Frontline Club’s own blog has a full account.

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Sambrook: transparency and humility essential to trust in journalists (audio)

Posted by Martin Stabe on 7 September 2007 at 10:55
Tags: Andrew Keen, BBC, Fox News, Guardian, Richard Sambrook, Television, The Sun, The Sun Online

“Arrogance” was a major part of how the BBC “tripped up” in reporting the story that led to the Hutton inquiry, and journalists should show greater humility and transparency, the BBC’s director of global news, Richard Sambrook, has said.

Sambrook made the comment last night while interviewing Web 2.0 critic and Cult of the Amateur author Andrew Keen at the Frontline Club in London.

Sambrook’s remarks came during an exchange about trust in the media, after Keen had argued that journalists “should be more arrogant”.

“There’s a crisis of confidence in mainstream journalists,” Keen said.

“They need to be more arrogant. They need to remind people that they are seasoned professionals, the way doctors and lawyers and chefs do.

“Why apologise to the public? I see that more and more: The idea that we don’t know any more than you, so you should be telling us we should be reporting.If that’s true, all of you should just resign. Let’s just have the blogosphere.”

Sambrook disputed this view, saying that the real problem is that there isn’t enough humility or transparency in journalism.

“Yes, we do have expertise or skill, but we we’re not going to get the credit that may be conferred on that if we behave arrogantly or say ‘we know best’,” said Sambrook.

When Keen challenged Sambrook to offer an example where the BBC has been “really screwed up” or should have shown more humility, Sambrook mentioned the crisis that engulfed the BBC following Andrew Gilligan’s May 2003 Today programme report that the Blair government had, against the wishes of intelligence agencies, “sexed up” a dossier on the case for going to war in Iraq. That report was followed by the death of Gilligan’s source, Dr David Kelly, and led to the Hutton inquiry. Sambrook was director of BBC News during the crisis and testified before the inquiry.

“Personally, I think we got a lot of things right, but where we went wrong and where it became a crisis was because Andrew Gillian was sloppy — and he was sloppy probably because there was a touch of arrogance there. And the Today programme was overly defensive, probably because there was a touch of arrogance there.”

“Actually the story was right. Others may disagree with that, but I think the story was right but we tripped up because of our arrogance, which covered up a degree of sloppiness and let the government and other critics come in and the whole thing kicked off.”

Journalism’s gatekeeping function requires professionalism, not arrogance, Sambrook went on to say. Making decisions about what to report should be based on reassons, which should be open and transparent.

“If one of our journalists makes a statement on TV as a professional judgment, then I would hope they have some evidence or backing behind that to justify that - and by showing that evidence, the public can have faith in their professional judgment. If they just say ‘hey I’m a really clever person, I’m cleverer than you and I say this’, why would you trust them? I wouldn’t.”

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Edinburgh: ‘IPod moment’ could render print extinct, predicts Guardian editor

Posted by Colin Crummy on 25 August 2007 at 16:33
Tags: Channel 4, E-paper, Edinburgh 2007, Edinburgh International Television Festival, Guardian, ITN, Journalism, Podcasting

The newspaper industry could be rocked by its own “iPod moment” where a device reads text so well that renders print extinct, according to the editor of The Guardian.

At a session entitled “Who’ll Win the Web?” at the Edinburgh International Television Festival, Alan Rusbridger said: “For the newspaper there will be an iPod moment where someone creates a device that is so brilliant at reading text, the newspaper becomes irrelevant.”

Rusbridger also said the death of The Guardian in print would “in some ways make life simpler” and said that he was confident his team would continue to produce the product within the same Guardian spirit elsewhere. “I’d be quite relaxed about it,” he added.

He admitted that The Guardian was tying up people experimenting with podcasts that gained few listeners but said it was because the newspaper was experimenting with everything. “There’s a fair amount of wasted effort at the moment but we’re learning all the time.”

The debate centred on whether print media or broadcasters might prosper in the digital age.

Rod Henwood, new business director at Channel 4 said: “In some ways we are less threatened than newspapers because free broadcasters don’t have paying customers to lose. We have paying customers to gain through the internet.”

He said that broadcasters could better retain exclusivity on products in a way that news providers could not. “News is very much commodised on the net. Immersive, long form video entertainment is harder to commodise. For broadcasters that have got rights that are their own, have a chance to stand out on the internet more than purely news providers.”

ITN chief executive Mark Wood said newspapers were more than just news and it was crucial to make those elements – like lifestyle sections - pay in a multimedia strategy.

Rusbridger said: “The BBC, CNN, ITN – it’s sort of an article of faith that they are impartial and unbiased. We can be as impartial and biased as we like and on comment is free we have thousands of robust opinions.” He foresaw this as “an interesting battleground” which would be partly settled by regulator.

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Edinburgh: Broadcasters defend themselves against claims of ‘institutionalised racism’

Posted by Colin Crummy on 24 August 2007 at 16:58
Tags: BBC, Edinburgh 2007, Edinburgh International Television Festival

Broadcasters have been defending their coverage of Islam and Muslims in the face of accusations of “institutional racism” and a failure to show “context”.

In a panel debate at the Edinburgh International Television Festival, Channel 4’s deputy head of news and current affairs, Kevin Sutcliffe, said the channel was attempting to provide a rounded approach in reporting on stories or issues surrounding the Muslim community and Islam.

Sutcliffe was responding to accusations by Arz Merali of the Islamic Human Rights Commission who said there was “a structure of Islamophobia in the media in UK”. She said even if it was “not deliberately malicious” it still took the form of “institutionalised racism”.

Inayat Bunglawala, vice chair of the Muslim Council of Britain, singled out a Panorama documentary presented by journalist John Ware for criticism, claiming it only quoted in part the philosophy of a Islamic scholar Maulana Mawdudi and in doing so giving a different impression from that intended.

Responding to the charge of institutionalised racism, the BBC’s head of television news, Peter Horrocks said he didn’t understand the charge when the corporation was reporting on incidents such as arrests and attempted to speak to all sides in the debate.

“We’re doing our job of reporting the facts. If some of those listening aren’t understanding the facts or misinterpreting the facts – could be having an affect on your communities but I don’t think that’s a result of the reporting – it’s a result of what’s happening.”

Maryam Namazie, spokeswoman for the council of ex-Muslims in Britain said the media was too soft on Islam and was not covering the realities of it at all. “We have a duty to criticise Islam,” she said.

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Telegraph and ITN extend online video deal

Posted by Martin Stabe on 24 August 2007 at 14:33
Tags: Brightcove, ITN, ITN On, Telegraph.co.uk, video

ITN has extended its agreement with the Telegraph Media Group to supply video for Telegraph.co.uk.

As part of the new agreement, ITN’s multimedia division, ITN On, will launch a Telegraph rolling news programme in early September.

Another new show, On This Day, will use archive video footage to recount an event from history that took place each day of the year. Additional programmes — in the arts, fashion and travel — will be launched on Telegraph.co.uk by end of the year, according to an ITN news release.

ITN will also continue to make video programmes for the Telegraph site, including the weekly Fantasy Football Friday and the daily Business Show.

The Telegraph-ITN video service uses technology from Brightcove, which has been expanding its presence in the UK, including the recent launch of a UK office.

ITN On also supplies video for Mirror.co.uk.

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